Birthday change of plans, Mario to the rescue - I was at the airport in JFK going to Nicaragua when I was denied boarding because of immigration issues. Stresses and need to think quickly, I decided to just go and visit my layover country, Panama and not to continue to Nicaragua. Waited for 4 hours until the airline customer service opens to make changes. Once done, I remembered I still have Mario's number from the last time I was there in September 2023. I texted him and he immediately replied. Right away, I was able to arrange an airport pick up with him and he gave me hotels where I can book. The stress that I was experiencing earlier just vanished knowing I have a friend I can count on immediately in a different country who I only met once as our tour guide 6 months past. I got into Panama, got outside the airport and not a minute later Mario was there. He took us to our hotel and over coffee we discussed on how we can spend our second time in Panama differently. He suggested to go to visit San Blas Islands. He made calls for reservations and arranged everything for us. That was a seamless and amazing overnight trip to the islands of Panama that I didn't know existed. Since it's my second time, I decided to take the tour lightly. We had a half day tour one day which was conducted by Mario. We saw the old town of Casco Viejo at a different perspective and the area opposite the canal. Where the views are breathtaking. Seeing the ships sail across from the Pacific side. On the day of departure, Mario was also the one taking us from the hotel to the airport. But before the flight, we met up with his better half and had lunch and continued in showing us Panama City. Then off to the airport safely. Words cannot express how grateful I am for Mario saving my birthday celebration. In a short notice, I was able to plan and arranged my trip with the help of who I can now consider as a friend. Their company is local and may not be as big as the others that is able to do marketing at a different level, Truely, it's their service that makes them stand out. I seldom make reviews, but this exceptional company with exceptional service deserves more than a review. They deserve recommendation and recognition. Thats why I am here, recommending them and recognizing them. Will I go back to Panama,,, yes definitely. Will I get in touch with Mario... Without a doubt! He became a friend in an unexpected way and in an unexpected country

Tour Guide - My tour guide was Mario. Mario is super friendly and charismatic. Very knowledgeable when it comes to Panama and it's history! Outgoing. He is there with you the whole way through. Any questions or concerns he is more than happy to help you with it. He goes out of this way to make your experience a good one. I 1000% recommend Mario as your tour guide whether it's your first time or x amount times. He loves his job that's what make the tour amazing!!!!

Great experience - highly recommended - We had a great time on this tour with Mario. He is very personable, attentive, pleasant and knowledgeable. This is good and the only tour we could find on Viator for exploring Panama city without visiting Panama canal, which we already previously explored. Besides, it is a personal tour, so no rush, like on group tours. I highly recommend this tour to get you acquitanced with Panama, its history and modern life. Mucho gracias, Mario!

Best Easiest Tour in Panama City! - Mario made this tour so good. I'm glad we booked it for our first day. Mario's English was great and the time wasn't only fun, it helped us orient to the city, see everything that we wanted to see without having to do the Canal. We already had a canal focused tour booked and didn't need another two hours of it like the other tour. He picked us up at the hotel (a BIG plus). He made sure we had water, beer, whatever we needed to make the 7 hours go by in a flash. We hit the Amador Causeway, the Marina, Old Town, Churches, Coffee Shops, you name it. He even pointed out where to grab and go food, what to watch for when doing the rest of our visit. Thank you Mario for a perfect first day in Panama City.