Nice Staff - very friendly and nice staff. was a little difficult to find the location through waze once its an open mall with different entrances.

They made our trip to Hanauma Bay easier - Good customer service. Helpful tips. They helped us make our day trip to Hanauma Bay easier. Called me and asked what I needed when I emailed them. And great service when we went to the store. The email to pick up the gear was detailed and helpful.

Great experience. - I found that renting the gears for snorkelling and then paying park tickets is a lot cheaper than doing a whole tour. The snorkelling gear was good quality and if you go early , you avoid the crowds. Hanauma bay is absolutely stunning and the fish 🐟 variety is fantastic

Helpful! - Staff was super helpful and informative! Gave us tips to make our trip enjoyable. We were able to see a variety of fish on our snorkel trip.

Magical experience - The Hanauma Bay tour was all that! Snorkeling with the beautiful fish was just magical. The beach was everything you dream about. Our guide ,Kevin, took care of all the details so we could just relax and enjoy ourselves. Our tour group was the first in, and the company handled all the details. This tour blew us away, book it, you won’t regret it.

Excellent service by the... - Excellent service by the store staff friendly and helpful and very knowledgeable they help us with tour guide and ride and we are very great full for that thank you Imre Makranyi

Bad advertising - First of all you need to explain the process in your advertising! Pur experience was exhausting to say the least. First you told me to cancel. Y reservation because I was driving. So I rented equipment. The man would note us in. Then he did. Lady told us we had to wait until 1240 to go. It was 9am. We had another engagement at 2pm. There was no way we would have made that. So it appears that we were on stand by. Actually I got into trouble because I actually drove in. We were outby 11am. Bad bad advertising.

We didn't get to snorkel. - The people at the dive shop were lovely and helpful. Unfortunately you have to have a reservation for the mandatory video training to be allowed in the water. That has to be made in advance with the park service, then it's $25 cash per person to snorkeling in Hanauma bay plus parking ( also cash only). Get all those things in place before you rent your gear.

I just wasted my money.... - I just wasted my money. The option was so tricky, lack of info. They did not refund. Never use this site.

Horribly Disappointing. Wasted Time and Money - Did not get a chance to use the snorkel gear, (waste of money spent) What appeared to be city officials were only allowing entrance to groups of 50 people at a time, creating a bottleneck with approx 500 people just waiting on the grass, very disorganized event, tried to patiently wait for almost 2 hours to get into the beach . Whilst getting scolded by city officials to not step on the grass, rock or trees, getting yelled at for trying to pass the time by playing catch with my son on what would have been our father & son bonding time whilst snorkeling. Disappointing