Great time with Cathey of Surf City Adventure Tours - My mother and I had the pleasure of touring the Laguna Beach coastal area and Catalina Island, two days back-to-back, with Cathey. Both tours were excellent, and we had a great time! Cathey was friendly, fun, and very attentive. We will contact her again for touring next time we are in the area—highly recommend!

BUYER BEWARE - Purchased this tour on Viator for the last day of our vacation. Received confirmation of the booking, meeting location and time, my credit card was charged several hundred dollars. I was double-checking the meeting location at 5:45 pm the night before and stumbled upon a vague, four-word message: trip canceled by Viator. I called the tour operator to find out what was going on and get more info. The man on the other end of the phone was unbelievably rude, repeatedly interrupted and talked over me, and snidely remarked, “that’s what you get when you book last minute”. Last minute? There was no indication on the tour info page that gave any advance timeline within which the trip had to be purchased or warning that the booking would not be honored if secured the day prior to departure, yet this person continually stated the cancellation was my fault. If an advance timeline is required, STATE THAT ON THE TOUR INFO PAGE. It is beyond me that this tour operator and Viator would advertise, book, and send CONFIRMATION OF BOOKING, let alone charge seven hundred dollars to my card and then out of the blue send a hidden message (stumbled upon only when I clicked on “chat with your operator”) that my booking was cancelled. I have no idea how Orange County Adventure Tours remains in business with this level of disrespect and piss poor customer service.