World Trade Center Tour: Comprehensive 9/11 Experience
4.9
98 Ratings
New York
Experience the comprehensive 9/11 tour at the World Trade Center Complex, uncovering the heroic stories of Stairwell B and the resilience of survivors. Includes skip-the-line access to the Memorial Museum and One World Observatory.
Duration: 5 hours
Cancellation: 1 day learn more
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • One World Observatory admission
  • 2-Hour Guided Walking Tour with Large Visual Aids
  • 9/11 Museum entry
  • All fees and taxes included
What's Not Included
  • Gratuities (Welcomed and Appreciated)
Additional Information

[Superior 5-Hour Tour] We present a guided exploration of the World Trade Center Complex, offering deep insights into the events of September 11, 2001, with a specific focus on the Heroes and Survivors of ‘Stairwell B’.

Through the employment of huge 11’ x 17’ historical photographs from September 11th, we trace the course of that unforgettable day, illustrating how First Responders rescued over half a million people. Get inspired by the courage exhibited by firefighters and understand how the ‘Angel of Stairwell B’ contributed to saving a group of firefighters, including the miraculous ‘911 Surfer,’ who descended amidst 88 floors of collapsing debris.

The tour concludes in the Memorial Plaza, where you can admire the new architectural creations and designs. This is the ultimate journey through September 11, 2001.

The Triple Play Package gives you Priority Access to the September 11th Memorial Museum and One World Observatory. Please note, a security check is mandatory for all guests at both venues, which are self-guided.

Make sure you go through the disclaimer regarding the venue availability.

  • Well organized
  • This tour is copyrighted
Location
20 Dey St
Dey Street
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(98 Ratings)
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Gina_r
Mar 26, 2024
9/11 NYC tour - We had Rich as our tour guide. He awesome! He tailored the tour for us. It was a great experience we would highly recommend this group.
Review provided by Viator
Tim_m
Mar 16, 2024
Our tour guide was... - Our tour guide was fantastic and the entire tour was planned very well. Our tour guide was very knowledgeable
Review provided by Viator
Anastasia_s
Mar 11, 2024
Some extra experiences other than just the museum and memorial - The guide was great and we made additional stops from just the museum and memorial. He was very knowledgeable, and showed pictures from 9/11 at certain spots that we stop at in the current day. Really helped visualize what happen and the recovery that is still going on. (On a personal note, it wasn't the best day for me, and I mentioned it to the guide; so he often took a few moments to check to make sure I was doing ok.) Highly recommend this tour, very much worth it.
Review provided by Viator
Tourist16582993017
Feb 25, 2024
Need to Experience - Supervisor Richard was amazing. Every chance he had he took pictures of me and my wife. Without hesitation telling us come, take pictures here. The tour guide Brenden was very knowledgeable and told a great story that made you really feel the experience.
Review provided by Tripadvisor
Beeveejay
Jan 31, 2024
Spent a whole day - This is a huge place to explore. So in depth of the 911 experience. Be sure to rent out the headset which explains each area of the museum. very informative. So easy to spend a whole day here. Great educational tour for kids and adults alike.
Review provided by Tripadvisor
Judith_e
Jan 15, 2024
Memorable experience - Our tour guide Chris was phenomenal! He was knowledgeable and gave us great details of this historic day in America.
Review provided by Viator
Lbongy
Jan 13, 2024
Safety pin - Safety pin. Highly recommended, the museum is excellent with pieces that were not found anywhere else. The silence and the setting are very well done, making the experience something you cannot miss.
Review provided by Tripadvisor
Sarah_n
Jan 4, 2024
Highly recommend this tour and Chris - I highly recommend this tour, Chris was a very good guide, very knowledgeable and excellent in the way he told the stories! He gave us first hand experiences also which made it even more personal. There were a lot of things we would have walked past in the street without looking twice at that Chris pointed out and told us fascinating facts. Great tour all round!
Review provided by Viator
Kevin_k
Dec 28, 2023
Excellent a MUST DO! - Excellent tour guide, friendly and went out of his way to assist us with meeting point and next stop to visit, this tour is well worth the money and the tour guide is really informative. Definitely and MUST DO! Kevin and Veksha South Africa
Review provided by Viator
Ellen_h
Dec 18, 2023
It was a very good tour. Yes - Richard was a great tour guide he was very knowledgeable and friendly. Our teens learned a lot and he showed us many thing we had t seen before.
Review provided by Viator
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up to 15 guests
1 Adult
May 2024
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