Excellent as a quick one-day tour of the city with hop on/off option. - I would definitely recommend this experience. I did this on my first full day in NYC and it gave me a great introduction to the City on my first day but the hop on/off option is brilliant. The buses are every 15/20 minutes from the various locations so great for a day pass. It was -5 degrees so really cold on top deck and little heating inside the bus.

Family holiday - Freestyle pass was excellent value, easy to use and would highly recommend. Did all the bus tours and 3 attractions, and ferry tour, ferry tour was an unexpected highlight for everyone, great guide, amazing views!!

New York City free style pass - It is very good value if you are visiting for more than 3 days & want to see the sights of New York only disappointment was the Empire State Building not included

I brought this pass in advance to make the most of my time in the Big Apple. - We used the bus tours to get us out and about. Usually you get different people doing the talking. Thankfully it is live so no prerecorded. They all have their own spin on the areas so we fly we learnt a lot about the city. The buses weren't the cleanest nor were they the most comfortable but regular times meant there wasn't too long to wait around Sadly only 1 bus route runs into the evening but thats only until 7pm which meant the day was cut short. Also the day runs only on the day you activate it not 24 hrs from the point of activation. We lost a few hours use because of this. My favourite route was over the Manhattan bridge at night. The view across the river was breathtaking.

Freestyling in New York : magnificent - Really good value for money. We bought a Freestyle pass with 7 attractions, attraction entrances are valid for 14days once your pass is scanned for the first time. The cruise in the harbour was magnificent with a very good guide on board!

3 Day Pass - Travelled in February with husband and 18 year old son. In our opinion this was a great way to see the major sights in a short time. We could choose the 3 attractions and plan our days around them. It was very handy to be able to pick up the bus from wherever we ended up. Easy to use and hassle free. Had no long waits anywhere but it was February!! Tickets scanned from our phones - easy! Definitely recommend.

Very Good - We bought our tickets in advance at home BUT go to them direct through the GREYLINE site, You pay in $ but its under half the price when you convert to £. I had to use my mobile phone samsung internet to book as my computer Chrome & Firefox wouldnt allow it kept refusing payment screen. They send tickets to your mobile or i printed them out & activated on the bus the day you want them to start. We did 3 day freestyle & 3 Attractions. well worth it with the money we saved. All the buses we went on had live commentry which is much better than the pre-recorded.

Loving the Big Apple - My tour was really nice , When we got on the Bus the driver was a female she was very funny spoke very nice showed us a few places to visit .So we walked around in China Town and got back on the bus and amazingly the same driver I was so happy 🙂

City Sightseeing Tours - We purchased the 3 day Hop on Hop off pass with 3 attractions. Worked brilliant for us - its Feb so buses were never too busy, we used our attractions on One World Observ, TOTR and 911 museum.Uptown tour was OK, Downtown was great. We got off at the Financial District to visit 911 and One World then jumped on the Brooklyn Tour at 3pm.We cant quite remember the name of the guide - Rocky, or El Chapman possibly, but he was a local cabbie, a true Brooklynite and totally full of bull!!We love a narrated tour, and know that they spout off non stop with facts and figures,but this guy was just saying anything! He told us Brooklyn has the biggest Marriott in the world - it doesnt.He told us that Juniors cheesecake in Brooklyn was 40% less than Times Square - it wasnt.He told us to go to Hells Kitchen district to eat for 40% off the main tourist traps- it wasnt.We asked for family friendly bar recommendation- he told us Rudy's- it wasnt! Our teenagers hadn't even got through the door before someone said it wasnt a place for youngsters. He harpwd on about property prices but that was proved to be more BS after a quick Google! He was arrogant, and rude to some people and got annoyed when we all switched off from his bleating on.What did he expect - we paid for an enjoyable tour not to be made to feel uncomfortable if we didnt laugh at his bad jokes or take a photo when he told us too. Maybe it's just an English thing that we dont 'get' this type of tour guide but I for one was glad to get off. After of course, him shouting at everyone to sit down even though we had stopped at the stop but then they moved forward a foot to prove a point. Great up to that point, and all staff in the streets very helpful.

Total disrespectfull way of treating customers - Total criminal behaviour... for almost 18 months I try to get a refund for a pass booked. The sad part is that I am a loyal customer to their services in different cities. Viewing I am from Europe there was no way to access the states so off course our trip to new york was cancelled. The only thing they offered was to extend the pass while during that time still nobody could enter the states. This pandemic we all have to go trough... from all companies we got respectfull treatment and solutions. Except this one. In crisis people and companies show their true faces... VERY SAD