Magical Christmas Lights Tour. - We saw everything listed on the tour. And Hector knew so much about the area we were seeing. He was very personable and wanted to make sure we enjoyed our tour. The stop at DUMBO was magical. Thank you sooo much!!

A must do experience - Our driver was just the best. Took us to the best houses and told us all about the area and history of the lights. Definitely recommend.

Dyker Heights MUST do trip! - Allen did an absolutely amazing job on this tour! Learned a lot about the city of New York. He is VERY, very knowledgeable!. He made the tour a lot of fun despite the fact it was crazy bitter cold tonight! Hope everyone has a Merry Christmas

Above and beyond - Our guide is phenomenal and has a great sense of humor. He showed us so much more than what was listed on the tour. It was great to be in our own vehicle with my party than crammed on a bus with 50 others. Hector was attentive to all our needs. I would take another tour with him again!

Amazing! Definitely should book - The tour was amazing thanks to our guide Hector. I would definitely recommend for anyone. We had kids age 8, 9 and 11 and all loved it. We were just hoping to see all the awesome Christmas decorations but ended up seeing so much more! I'd definitely recommend and go again if in the area!!

Great Christmas tour! - So happy that Hector made a call to connect with us downtown after a first-pass miss. Excellent car and music. Very accommodating guide. Amazing sights in Brooklyn. Unfortunate Santa parade traffic in 5th Av which abruptly ended our tour.

Too long - It was too long and our guide was filling in for his brother who was I’ll - he was Spanish so was hard to understand.

Excellent lights, very poor guide - Excellent Christmas lights but the guide didn’t seem to know how to lead a trip and struggled with English. The tour was sold as an English speaking guide. No clear indication of how long to stay at certain stops. One member of the group was lost for a while. We weren’t dropped off at the starting point as indicated on the trip notes. Just dropped off in Manhattan

Disability Access Failure - After being promised my tour would be wheelchair accessible, we tried two or three different vehicles, none of which were configured for a wheelchair. They wanted me to wait get another hour in the cold, for them to dispatch another vehicle (“VIP,” I was told), it I was not going to take another chance of repeating the same thing again. Refund was provided immediately, but I never had the tour experience I paid Joy Travel (via Viator) for.

Horrible Experience - First, I was contacted and asked if my time could be switched by 1.5 hours. No problem with that. Our group of 8 ladies went to the given address to meet the bus. It was on an unlit corner in front of a deserted store front. We stood there for over one hour while making calls to the tour operator who kept saying the bus was there. We crossed the street and approached several buses to be told they were not the correct bus. When a bus finally did arrive, it was a Spanish tour! So, off we go on a tour that was completely in Spanish. We paid over $500 to not understand a word of the tour. I must say that the tour guide could speak English and once we arrived in Brooklyn, he was very attentive to our group.