Ground Zero Tour: 911 Museum Upgrade Included
22 Ratings
New York
Experience the emotional journey of 9/11 with a guided tour of Ground Zero and the September 11 Memorial Pool. Upgrade to skip the line at the 9/11 Museum.
Duration: 1 hour, 30 minutes
Cancellation: 1 day learn more
  • Ground Zero Museum Workshop - Visit Ground Zero and 911 Memorial pools
  • The National 9/11 Memorial & Museum - This will be included if upgrade option is chosen. Upgrade to include express reserve entrance to the 911 Memorial Museum
  • One World Trade Center - Visit the ground of One World Trade Center and see when the Twin Tower were
  • Wall Street - Pass by Wall Street and learn what happened to the Financial District on September 11
  • New York Stock Exchange - Pass by the NY Stock Exchange
  • Federal Hall - Located on Wall Street across from the NY Stock Exchange
  • St. Paul’s Chapel - Best known as the “Little Church that Stood” surviving September 11 without any damage as the World Trade Center twin towers came down across the street
What's Included
  • Skip-the-line access to 9/11 Memorial Museum
  • Expert local NYC tour guide
What's Not Included
  • Gratuities
Additional Information

Embark on a 90-minute journey to Ground Zero and the September 11 Memorial Pool retracing the tragic events of Tuesday, September 11, 2001 in New York City. Explore the site of the World Trade Center, also known as the Twin Towers, guided by an expert local NYC tour conductor who will share their personal experiences from that harrowing day. The tour concludes at the entrance of the 911 Museum, offering an option to upgrade for priority ‘Skip the Line’ access to the Museum.

  • Operates in all weather conditions, please dress appropriately
24 State St
State Street
Please meet your guide in front of Starbucks Coffee across the Street from Battery Park
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
(22 Ratings)
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1 star
Mar 22, 2024
A must if never been or first trip to New york - It's hard to put into word how moving, sad,emotional but also story's of people helping other people in their hour of need was just as emotional. The staff there where so friendly and really good especially the retired fireman who was near firetruck talking about the day and the lady walking around making sure people knew there was a film on about the boat rescue. So much to see that I was having to rush towards the end so give yourself plenty of time
Review provided by Tripadvisor
Nov 29, 2023
Awe inspiring, heart wrenching, must see - Seeing ground zero, the memorial, and all of the beautiful buildings was absolutely awesome. Fabreez was my guide and he was fabulous. He was so knowledgeable and gave us all the time we needed to take in the sights.
Review provided by Viator
Nov 20, 2023
Good information tour - Good introduction to the area history and knowledgeable guide . She answered questions too . 911 site is impressive and saddening.
Review provided by Viator
Nov 15, 2023
Well done!! - A totally beautiful and well done museum dedicated to the 911 attacks. It is a must see and will definately bring a tear to your eyes. A must see when visiting the Big Apple!!
Review provided by Tripadvisor
Dec 3, 2023
09/11 Museum - 09/11 Museum is fascinating and very well done. The format is easy to understand and navigate. Definitely recommend
Review provided by Viator
Dec 16, 2023
The guide and tour was excellent - however the tour company organisation was very poor nearly missed it due to them chan - Good trip but nearly missed it as they didnt tell the tour guide our new tine that they asked us to change to - really poor and lucky we found him by chance - they didnt respond to wahta app even though they whats app us the new time
Review provided by Tripadvisor
Aug 27, 2023
The tour guide was... - The tour guide was excellent and very informative. The problems where the tickets for the museum which where a bit overpriced and we’re sent in a screen shot picture so blurry they wouldn’t scan at the entrance, absolutely no help when I called the reservation number. Luckily I remembered to check my original email. Also please specify the the tickets to one tower are not included. That was a surprise as well.
Review provided by Viator
May 22, 2023
Good Tour But VERY MISLEADING! - Our guide, Vivian, was excellent, very knowledgeable, and accommodating. However, when she left us at the museum, we were told we did not have passes and had to purchase them in addition to our tour. We purchased "Ground 0 and World Trade Center Tour with 911 Museum Upgrade" which we understood to mean it included the museum. We had to pay an extra $23 each for admission at the entrance. Trip Advisor was very misleading. The name said WITH museum upgrade. How does that not include admission?? Beware when you use Trip Advisor. I will never used them again!!
Review provided by Tripadvisor
Dec 4, 2023
My worse reservation company until now - You guys are the worse reservation company... For new customers, go with another company... Aviator sucks, they rip people off who travel...
Review provided by Viator
Jun 1, 2023
Not the tour we paid for. Did not get the museum at all. - Terrible tour. It started a long way from ground zero walking towards it all talking about New York history - although informative it was not a 911 tour. Once we got to the pools the guide said she had to leave and did not give us the museum AT ALL. I want the money I spent on a tour that did NOT EXIST back
Review provided by Tripadvisor
Select Date and Tickets
up to 15 guests
1 Adult
May 2024