Nampa Rollerdrome Super Birthday Party Package

Everyone seemed very grumpy and rude (from the announcer to our hostess Toni). My guests and I were shuffled to and fro, locked out of the room with our belongings in it just to stand 100 feet away for 15 mins. It was unnecessary as there was no other party. My guests were complaining that the pizza was not done and the host was complaining to me about my guests complaints! My guests were told to pay me, even when I said I didn’t want them to pay anything (and I would just pay the bill at the end for whoever showed up.) I was told in the beginning I would be getting 10 pizzas plus to two extra I ordered for people to eat, and then when it came down to it everyone (adults and kids that had been skating for one hour) got one slice of undercooked pizza. There wasn’t even music in the party room. I am so disappointed because I love the skate rink, but I would not recommend Rollerdrome as a place to have a birthday party.

Our daughter loved her party and we were happy with the skating and the staff for the most part. The girls working the concession stands need to get off their phones and help the customers. I waited 5 minutes several different times to even be acknowledged. Also, we reserved the party room, we were on time for the food and within 15 minutes thebnext party was lined up at the door rushing us out. We had a group of 4 year olds who don’t eat very fast. Overall I am disappointed. We will be coming back to skate at some point but will never consider doing a party here again

The kids had a nice time but we paid for the party room for 45 minutes of use and were pushed out after only 30 minutes.

I over paid and did not get a refund. I paid for 12 and only 11 kids arrived.

We had such a good time. My daughter wanted to do this after her school field trip there. All of the kids at the party were inexperienced, but all of them said it was the best. We didn't use the party room very much because they wanted to be out skating. Thank you for such a great time.

The venue and staff made my daughters birthday party one to remember.

If you are going to offer a “party package” you really need to step up your game. When walking in for the party no one greeted or helped in any way. I had to track someone down to figure out where I could put all the gifts that were coming in and no one offered me any information about the party at all. You need a party hostess!! When my party time came there was no announcement letting us know so we just headed that way on our own and waited 10 minutes until someone finally came out and brought the pizzas. I have to imagine ordering from Domino's pizza or Little Caesars would be just as cost efficient as giving your guests gross frozen pizzas with not nearly enough slices for the amount of party goers. After 25 minutes we finally had to go find someone again in order for everyone to get a drink. We did not receive cotton candy, or the 2 for one pass, nor was our birthday girl announced or recognized during the skate time as promised. I have had numerous parties at different events and have always had exceptional customer service making our parties stress free and doing all that they could to make the party enjoyable for the parents and child, but unfortunately with doing a party at the Roller Drome I have never have felt so unimportant and like such an inconvenience like I did the night of my party. You guys really need to think about hiring someone to specifically help with parties to keep things running smoothly and organized. And maybe with all the money you charged for this party and all the things that were not received you can start a fund to start making that place look a little cleaner and nicer starting with the disgusting stained carpets and sticky cracked floors.