Great service and staff! - I was looking for a shuttle service in Kenya and after an internet search found this company. I was looking for transport from Nairobi to Lake Naivasha and the return to Nairobi a few days later. The staff was very responsive to all my emails including my change in the itinerary. I was a bit concerned arranging something on the internet but there was no reason for concern. When I arrived very early in the morning on a flight from Arusha Ruth was there to meet me. For my return to the Nairobi the driver even arrived early. All the transfers were reliable and they were on time. The driver was also a safe driver. Another thing I liked about this company is they let me pay upon arrival. It was easy to do because they have an office in the airport. Upon leaving Kenya I stopped by their office to meet Lucie with whom I had corresponded. I met her and some of the other staff. They were all wonderful and if I return to Kenya I would definitely use this company again. Based on their professionalism, I would also not hesitate to do business with their safari company, Umbato Safari’s