Airport Meet & Assist Services at JKIA Nairobi for Arrival, Departure, and Connection
4.9
115 Ratings
Nairobi

Assistance Services for Airport Meet and Greet at JKIA Nairobi (Arrival-Departure-Connection)
Perfect for any travelers requiring help with airport processes and formalities during:
Arrival, departure or flight connections
Please note, this is solely an airport meet and assist service, not a transport service

Duration: 1 hour
Cancellation: 24 hours
Highlights

Airport Meet Assist Services at JKIA Nairobi (Arrival-Departure-Connection)
Suitable for all passengers who need assistance through airport formalities and procedures either:
On arrival, on departure or have a flight connection

This is only Airport meet and assist not transport service

What's Included
  • Meet, greet, and assist at the airport
What's Not Included
  • This is only Airport meet and assist not transport service
  • Transport service not offered
Additional Information
  • This is only Airport meet greet assist services does not include transport service
Location
Jomo Kenyatta International Airport
Embakasi
Airport Meet Assist Services JKIA (Arrival-Departure-Connection) Arrival terminal 1A Arrival terminal 1E This is only Airport meet and assist not transport service
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(115 Ratings)
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Chrises
May 23, 2025
So worth it! - Umberto provides a top notch meet and assist service at Jomo Kenyatta. We spotted our guide immediately and she handled everything from getting in an expedited border control line, getting our baggage, loading it through the special x ray process, finding our driver and escorting us to the car. Well worth every penny.
Review provided by Tripadvisor
Jitesh1958
May 14, 2025
Meet and assist at JKIA - Very professional and seamless service. We were notified of a delay in arrival of our flight into Nairobi and they were diligently waiting to receive us , swished us through immigration and luggage arrived within minutes of us reach the carousel . They gathered the luggage and guided us through Customs to our waiting car
Review provided by Tripadvisor
I6494lnalia
Apr 24, 2025
A superstar team who is helpful and very reliable - Umbato Safaris are amazing. Their team are very helpful and go above and beyond to help us out during out travels. We have used them numerous times now and I can't recommend them enough.
Review provided by Tripadvisor
Chile222
Mar 10, 2025
Excellent service - Excellent service. Met at arrival terminal and moved swiftly through arrivals, transfer to another terminal and security. Would recommend and definitely use again next time.
Review provided by Tripadvisor
O7458cwhelenal
Jan 17, 2025
Reassuring and helpful - Ruth & Victor were very good in helping our adult autistic son negotiate Nairobi Airport. Ruth handled the admin with efficiency and understanding and Victor was reassuring and helpful in the airport, and kept us up-to-date with our son's progress through the airport. We will definitely use them again.
Review provided by Tripadvisor
P9101hojoeyw
Dec 31, 2024
Excellent service - We were 3 passengers coming from Doha. Three associates met us at the entry of the airport. The associates took care of our checked luggage, got us through Passport Control and customs very smoothly. We only had a 1 1/2 hour layover. Associates got us to the domestic terminal with plenty of time to spare. This service is excellent. We will be using this service again in January 2025. Makes the transit super smooth.
Review provided by Tripadvisor
Jitesh1958
Dec 3, 2024
Meet and Greet ant JKIA - Very professional staff who guided us through Immigration ,and Luggage pick up,and through Customs screening right up to our waiting van outside.
Review provided by Tripadvisor
Guide54944136121
Nov 20, 2024
Perfect - Absolutely seamless from start till meeting the driver. Very professional and friendly. Lovely Esther & Mercy, great team work! Highly recommend this service 💯
Review provided by Tripadvisor
Wander20033849495
Nov 13, 2024
Excellent airport service - Excellent service and professionally done. We were met and assisted by two highly skilled ladies who helped us navigate the complex situation that is JKIA. Highly recommended !
Review provided by Tripadvisor
Sima1001
Oct 29, 2024
Concierge service - Excellent service, followed instructions to the T 😊 Leonard, previously and today a very pleasant lady, were great with my mum who travelled by wheelchair alone.
Review provided by Tripadvisor
Check Availability
From $40
From $40
up to 15 guests
1 - Adult
Select a date
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).