Nice - Well organised, clean boat, on time, we had a very nicely trip. Would recommend comparing to other ferry we used.

Brilliant service and great value for money - We booked this ferry to travel back to Ao Nang following a morning Phi Phi island tour. The service was very convenient for us and made it easy to get from Phi Phi to our hotel in Ao Nang. The ferry itself was in good condition and the staff friendly and helpful. Once we arrived at Ao Nang we were transferred directly to our hotel within around 15 minutes. The journey took around 2.5 - 3 hours which wasn't an issue but keep this in mind if you have any flights booked etc. We've just booked our return ferry from Krabi to Phuket through Ao Nang travel as the service is reliable and great value for money.

Just as cheap as buying tickets on the island. - 10/10. Great air conditioning, v comfortable seating, can get in a quick nap easily. It’s like a plane ride. Make sure to go up to the top floor for some amazing uncrowned views when sailing past any rock formations / leaving railay beach!

Great Trip - Sitting on the top deck listening to music and watching the sunset over Railay Beach. Strip that I would do again.

Easy travel - Fast, comfortable, staff friendly, good news for the smokers, can go outside for a smoke, recommend it

Decent ferry but arrival time advertised incorrectly - The Ao Nang Princess is one of the nicer ferries, the staff were helpful and our journey from Koh Phi Phi to Ao Nang was fine. HOWEVER the timing of the crossing is advertised incorrectly, which could be disastrous for people needing to catch flights from Krabi Airport. It's advertised as taking 1.5 or 2 hours, but actually takes 2.5 hours. Our tickets said it departed at 15.30 and arrived at 17.00, but in fact it arrived at 18.00. The crossing takes 2.5 hours because the ferry goes via Railay, where it stops out at sea and transfers people onto long tail boats to go to Railay, before continuing to Ao Nang. We had to catch a flight from Krabi to Bangkok followed by a flight from Bangkok to the UK, and were a bit stressed about whether we would get to the airport in time. They really need to correct the advertised timings.

Takes a while - Takes forever, the activity said 3pm-5pm but the reality is more 3-6pm, as the ferry arrives into Ao Nang around 5.30-5.45 and then you need to transfer to a hotel. I think booking directly with the ferry to provider is cheaper as well, about 450Baht one way, per person. If you want to get to Ao Nang quickly I’d recommend a speed boat.

Average, at best, for a lower cost ferry. - The Princess Ferry - Koh Phi Phi Don to Ao Nang: Not all of the information I would usually consider was offered in the description of this trip when I booked it. The ticket is only good for entry into the main and below deck passenger areas. You can smoke by the restrooms on the back of the main deck but all outdoor walkways and open air spaces above the entry deck are off limits with the ticket purchased through TripAdvisor/Viator. If you want access to any outside areas above the entry deck you must pay an additional 200 baht in cash directly to the boat operators for “VIP Access”. I would have preferred to know about this restriction of outdoor areas before I chose this carrier. I don’t smoke but always choose to be outside where possible (and weather permitting) when I’m on a ferry transport so this was a bit of a let-down for me.

Disorganised - Seeing the different islands from the ferry, choas as we got nearer to Ao nang, transferred to long tail boats, not enough boats arriving to ferry all the passengers, lots of people waiting including children, & it was becoming dark. On transferring from the long tail boat, we had to climb from the boat to another boat to another boat to eventually get to land, some staff not that friendly

Air conditioned ferry... - Air conditioned ferry with somewhat comfortable seats. Staff could have been a bit more friendly, but overall it was a good experience.