The staff was very pleasant and helpful. They made sure everyone was comfortable with their horses and went through a “crash course” on how to ride their horse. The trail ride was very relaxing and the guide was always mindful of everyone who were nervous about riding. After riding, they gave us some feed for the animals in the petting zoo and we got to spend time with the barnyard animals. The young donkey got out of his pin and went crazy and that was the most entertaining thing I’ve seen in years, we all laughed and loved it (the staff didn’t think it was funny, but I knew what the donkey was feeling. “All these dang kids won’t leave me alone “). Great experience and highly recommend.