Awesome day! - Awesome day touring Miami and Miami Beach!! All of our tour guides and drivers were awesome!! A shout out to Harry…what a fantastic driver and tour guide in one!! Thank you for getting us to the Bayside Market at the end of our day. It saved us an Uber.

Loved Cruise - The best part of this was the 90 min cruise. Gabriel was our tour guide and he was so funny. He made it interesting. The sightseeing and everglades were nice as well.

Relaxing and fun - The double deck bus was fun and the Coach bus was comfortable. Celebrities houses was interesting and riding the boat in everglades looking for gators was thrilling. Will definitely recommend it.

Quality Guides But Horrible Communication By Main Office - The actual tours and tour guides were amazing! Communication from the main office was terrible- they overbooked the tour so 3 out of the 4 people in our group had to stand for the double decker bus tour. During the bus tour, we stopped at Little Havana and that was really neat to see! Biscayne Bay is really beautiful, we are were able to get off the bus and make pictures there. Our tour guide was amazing & she knew alot about the areas that we covered. The second part of the tour was the boat tour which we missed because that was overbooked as well so our group (along with other groups) was split into 2. We were given a 1:20 time to get on the boat but the bus that was leaving for the Everglades was at 2:00 -we were told that if after the Everglades we could be back at Bayside Market by 6PM, we could go on the last boat tour. Well, we missed that also because our bus had to make an additonal, unplanned stop to pick up 10 people at a mall that wasn't even part of our tour. We got back about 6:15. Everglades were great, the captain was great. Didn't see any alligators but saw a lot of neat birds. Would recommend this tour but company really needs to work on communcation and not overbooking.Another thing- once you get off the double decker bus, you will be ushered (along with your group) to a German restaurant to wait for your boat tickets. YOU DO NOT HAVE TO EAT HERE! There must be some mutual financial deal with this restaurant & the tour company because we passed several waiting areas (included outside :)) that we could have waited for tickets. Bayside Market has several places to eat, grab a drink, or a snack so please don't eat at this restaurant if you don't want to.

Good tour - It was a good day but long and tiring. Enjoy the bus ride and boat cruise. The Everglades tour we could of did without, we didn't see any crocodile in the wild. Overall a good tour.

Great boat tour of Bay. The rest disappointing. - They didn’t have parking near the starting point. Parking as expensive. The trip wasn’t as described.

Just book the Everglades Tour - I don’t even know where to start. We did the city bus/boat tours first. Took about 4 hours for the pair. To me it just wasn’t worth it. For the city we only toured Little Havana, I was expecting more. When we got off the bus we only stopped at gift shops, not really any city highlights. I was so disappointed. Then they drop us off at the bay for lunch but you only get 30mins to grab food before you have to be at the boat. The food choices aren’t many and are crowded restaurants. Nothing quick and simple. We ended up getting over priced 5 guys and by the time our food was ready we had to grab and run to the boat. The boat tour was okay, kinda long for what it was. Not too exciting. The boat is small and cramped so all of us were literally on top of each other in this Covid world that we are living in. Then it was extremely hot on the boat. Once that was done we had about 10 mins to run to the drop off area on the other side of the bay so we wouldn’t miss the bus for the Everglades tour. The tour bus guide was rushing us talking about he was supposed to leave at 2. We got there at 2:05 and the boat tour guide said we had until 2:15 so I was so confused. The Everglades tour was nothing short of amazing. We saw about 4 alligators in their natural habitat and they swam close to the boat so we got great pics. Then we saw the caged/rescue gators and it was interesting. It just stink really bad in that area. So wear your mask and be prepared to breathe through your mouth. Beware all of the bus drivers hound you for tips. Like I saw them stop mainly the men telling them to tip like they were holding up the line didn’t want to let them off the bus unless they tipped. That was really annoying. They watch you as you’re getting off the bus with their tip basket saying you need to tip. Who does that? The last driver said it was a mandatory 5.00 tip per person. I didn’t participate because that’s not right.

Horrible. - Don’t waste your money on this tour. Rip me and my friends off. And when u ask for information they say they don’t know. Never go here, Ny or Miami. Such a horrible experience. Paid for whole day and only did one thing. DONT WASTE YOUR DOLLOARS PEOPLE. Go somewhere else please and thanks me later…..