Seeing the alligators in... - Seeing the alligators in the wild only a few feet from the boat. There were many different birds close by in the trees.

Great airboat tour! - Seeing the wild alligators up close from the airboat was very exciting. Great airboat operator and guide.

Fun and Informative Excursion - We had fun on our first air boat ride ever. It was smooth and glided along. Our guide was knowledgeable and stopped twice when we spotted a female alligator and then a large male one. Saw a baby alligator too. Then we went to the Miccosukie Village for a demonstration with a large live alligator and our guide Tony was very educated about these Native Americans showing us around the museum. Very enjoyable would do it again next time.

Good trip! - Great trip. We did get to see some wildlife and the alligator show was awesome. The only negative was that the trip took longer than expected and the bus broke down on the way there and we had to wait for a replacement.

Fun and interesting - The air boat ride was a blast. We learned some interesting things about alligators and other wildlife in the area, as well as the Everglades itself. We were able to get a close up look at alligators and a few other animals once we got back from the boat ride. We had the option of holding a baby alligator and having our picture taken. It was a fun afternoon.

It was just fine but not great - Overall the tour was fine. The boats were much bigger than I expected and overcrowded. Each row holds six people and there are five rows. If you aren't in the end two seats on each side you won't be able to see. They are maximizing profit over experience by cramming these boats full. I wouldn't say this is true Everglades experience either. You're basically going through 90% open water trails. There is a constant stream of other boats out there as well. It's like a highway. One other annoyance was that I had a scheduled time for our tour but when I got there they told me it would be an hour wait. What's the point of scheduling a start time? If I could do it again, I would spend a little more to do a smaller boat in a more authentic experience.

Booked a 60minute airboat... - Booked a 60minute airboat ride but only got a 35min ride. Departure time was booked for 10am I was required to be at the office to check in at 8:50am

Scam - Horrible service. The bus never came to pick us up, and they don’t answer the phone. They took the money and we never gor the service we paid for.

Just DON’T - I booked this trip for my 19 yo and 13 yo daughters with to go with their Grandma. They requested this activity over multiple other options in Miami for their very short trip. My mother-in-law said it was not worth any amount of money spent on the trip. The pick up time stated 9:30, but it left at 9. Luckily, they were there early, but missed the opportunity to grab breakfast, snacks or drinks. During the boat ride, they only drove about 4-5 mph, they didn’t see a single alligator, and when they got back they saw 2 very small gators at the exhibit. They spent $60 on 3 burgers, 2 gator bites and 2 fries…but never got the gator bites because the establishment claimed they never paid for them. Overall, I care less that I spent money in this trip and more that I wasted the little time my girls had down in Miami sending them on this horrible experience when they could have been doing much more amazing things. Anyone reading this … find some better activities or a better tour establishment.

Bad everglade experience - My wife and I never got on the ride. We were there early but no bus showed up. We had the 10:15 departure. We asked the lady at the kiosk stand and was told didn't know about the pickup. We later found out that there were people waiting for another everglade tour. Somehow we missed the pickup. The directions should be more clear where the pick is going to be. We didn't know where it was. Direction just gave us an address but that was not the actual pickup location. We were told that the bus will pick up and travel for another hour an a half before destination place. It was really a bummer we did not get to go on this tour. No refund was given...We didn't want the money back, at least give us another tour for a future date.