If you want a good experience this is your man. - Our guide Juan Carlos picked us up on time , we were greeted with a clean vehicle and a box of water bottles, hand sanitizer and candy's. Hes a very good driver, knows about the region and will make suggestions along the way and is willing to adapt. As mentioned in the post the entrance fee tor the grotto is not included, make sure to go on an off day and early. In taxco he recommended us a nice restaurants it can be deemed pricey but its worth it. It has magnificent views and the food is good. (For the eyes of guys only - my gf is high maintenance and he was very accommodating when she need to stop for x reason , save yourself the headache.) I highly recommend his service.