Beautiful and relaxing - A beautiful place. One of those that you have to visit once in your life. If you want to spend a relaxing and comfortable day, you should go on a weekday. Check which days they provide maintenance because otherwise you will find some places closed.

Trip to talongtogo - Andy was great. She anticipated and took care of our needs. Directed and informs our group . She answers our questions as well. In addition she is young and cute. Alberto is a good trustworthy and safe driver. Thank you.

Beautiful experience! - It was a beautiful experience! Definitely just be prepared to climb a lot of stairs and bring water shoes! I used waterproof sandles and I felt like the water shoes would've been a better choice. The caves were super cool but pitch black, so you'll want to use your phone's flashlight or a headlight. A waterproof pouch for your phone is necessary. There were a good amount of kids and families there, but everyone was respectful of each other's space. Make sure you see everything while you're there: the hot springs, the river bed (my favorite), the waterfall and the caves. The drive from Mexico City was long and bumpy, but I'd say it's worth it. If your tour guide stops at Pastes Rikos on the way back make sure to try the pastes de arroz con leches, so yummy!

Ruben was an amazing... - Ruben was an amazing host, and our driver was great too! The stops were all great and it was an amazing tour in general. Thank you for showing us the most beautiful parts of Mexico!!

Beautiful day trip - The tour was great and our tour guide was lovely and explained everything really clearly. Just be prepared for a whole day trip otherwise it was beautiful

Was an incredible first experience to Mexico! We felt safe and our guides made our day easy to navigate. Thank you ! !!! - Our family enjoyed this trip so much. Thanks to our driver Rene and tour guide Mario for making it great. We highly recommend this tour

Avatar pools!!! Infinity pools!! - Renee and Mario were awesome! Very informative from start to finish. Bus was clean. Stops to eat along the way we're good. Recommendations from Mario were very beneficial for the things we needed and at the pools.

Beautiful landscape, good experience in pools and river, excellent guide Eduardo! - Although getting to the destination is a bit long from CDMX (3 hours there and 3 hours back), our guide Eduardo made us enjoy the trip with good conversation, interesting facts and good play. The thermal pools and river are definitely worth it. On Sundays they are quite busy with local tourism, much to improve in toilets and showers. It is worth sleeping in a nearby hotel. But we were delighted and eager to return!

Tolantongo and the guide Eduardo - We left Mexico City at 6am, we stopped at the GoMart to buy things for breakfast, it took us 3:30 hours to get there. It was Sunday and it was too crowded for my taste, but we had a great time, the landscape was beautiful, the guide Eduardo pampered us a lot and also since he is a photographer, we had a plus, good chat in the car and perfect music. Yes, I would do the trip again, but on a weekday and for 2 days with the same guide.

Very expensive, not worth it - You don't pay for a tour, you pay for transportation to the caves, a much higher amount than you would pay if you do it on your own. For 4 hours, the duration of the trip from CDMX, you do not receive information of interest, for example, about the State of Hidalgo or the Mexican culture in the region, you only listen to the background music left by the driver and see the guide looking at the cell phone while the other passengers sleep. And although the tour says it is bilingual, the little that the guide spoke was in Spanish even though several passengers spoke only in English. Another passenger translated for them later. The "tour" did not improve in the caves either, since they do not give you information about the different activities that you can do and that are included in the entrance ticket, they only tell you that you have free time (about 4 hours) and you must arrive at a certain time to the bus to leave. It is easy to get lost in the caves and the staff cannot help you locate the guide or the bus. Regarding food, only cash payment is allowed (Mexican pesos) and it is quite expensive for what they serve. Regarding the bathrooms, there is no toilet paper and the showers are always full (some without doors), so you don't have time to get ready before returning to CDMX. I do not recommend this so-called tour, it is a waste of money.