Totally Disappointing - Disappointed. A trip to this "luxury" spa was a birthday present to me. We arrive and immediately were greeted with snobbish service at the front desk. We gathered our necessary items such as robe and shoes, changed, then headed to the wellness area. 4 areas were either not functioning or were freezing cold when the temperature was said to be 36 degrees Celsius. Tge foot bath was luke warm. The Vichy shower was cold. The hydrojet shower was ice cold. 1 of 2 showers in the salt scrub area was not working and the one working was ice cold. The tubs were comfortable but seemed cooler than 36. The apertivo was so so. The fruit, veggies, and salads were fine. The bread was obviously from frozen packages and thawed and was flavorless. I was bumped into twice by the staff working the area without any apology or even an excuse me. They were absolutely rude and pompous. Steam rooms and saunas were the highlight but definitely not luxurious and not worth the money. This place pales in comparison to real luxury spas across Europe that are well maintained, functional, and have excellent service