Jan 4, 2026
Great museum - Two days before the visit to the museum, we were in Pompey. So one could imagine many exhibits at their sites. The perfection, harmony and variety of the exhibits and the spaces in which they are shown are impressive. But not in such a way that they crush you. You don't get tired, from room to room. One rejoices because at that time for the people, every river, the moon, the sun, the forest, were alive and they lived with their gods. Here in this museum you can see that.
Review provided by Tripadvisor
Sep 28, 2025
A Must - Don’t miss out on this museum. If you visit Pompeii and enjoyed, this is a must. This is a world class museum and our guide Michele brought all the artefacts alive for us. Superb.
Review provided by Viator
Sep 25, 2025
A memorable day - At the suggestion of Angelo - our guide in Pompeii - in the second part of the day we visited the Archaeological Museum in Naples.
Since most of the exhibits come from Pompeii, I can say that the entire day was dedicated to Pompeii.
It is incredible what the restorers and archaeologists have done.
Pieces of walls taken with paintings and embedded in the walls of the museum, entire floors with dozens of mosaics, including probably the oldest mosaic that reproduces the effect of space, glasses, glass vases no less than those of our days. I saw a compass, which if it were nickel-plated, I swear it is contemporary to me. Even a sink with a marble foot that imitates a shell.
There are thousands of exhibits from Pompeii and only then will you be able to realize how advanced this city was almost 2000 years ago.
You don't need a guide, all the exhibits are also described in English.
However, I think there should be a dedicated application to be installed on your phone.
Review provided by Tripadvisor
Sep 20, 2025
To complement the visit to Pompeii - If you are planning to visit Pompeii excavation site and or Herculaneum, then the museum is truly a complementary to get the full idea and whole picture with the original artifacts excavated from the original archeological sites.
Not to be missed, by my opinion….. very informative, well organized, and amazingly preserved.
Review provided by Tripadvisor
Aug 24, 2025
Superb - Amazing experience at the museum whilst holidaying in Italy, was fantastic to see all the artefacts from Pompeii and herceleum sites, was fascinating to see the pure quality of the pieces. Reasonably priced at €20 per person, audio guides can be purchased although we didn’t and found enough information in the museum, not long wait times.
Lovely cafe on site to get hot food or cold food and you can have waiter service if required. Also a lovely shop where you can purchase souvenirs and history books/ children’s books.
There are 6 floors in total however they were doing maintenance work on level 1 when we visited so didn’t get to see this level, the bottom level which is the eyptian level is really cool the other levels can be quite hot and stuffy.
Backpacks must be left at reception and collected when you’ve finished
Review provided by Tripadvisor
Jul 20, 2025
Not to be missed - Fantastic museum with so many pieces from Pompeii and Herculaneum. Definitely don’t miss this museum. Not only the statues and frescos but some many beautiful furniture and decorative items on display. When we visited, the mosaics were not available for viewing.
Review provided by Tripadvisor
Feb 22, 2026
Mixed Review - I had a good day at the museum. Some exhibits are being updated to provide historical background information including provenance. I appreciated that especially in the Prehistory exhibit (Room 128) and the Farnese collection. I was also enthralled by the colorful glassware from Pompeii!
However, I spent a lot of time wandering the halls looking for specific information. Digital Maps and signage were inadequate; there were few human guides to answer questions or get directions. Additionally, for such a large sprawling building, there was only one restroom with 4 toilets tucked away in a corner, accessed by the outdoor garden! I had to ask the kind woman in the gift shop for directions. There were school children there, so I felt “distressed” when I saw the line, especially after it had taken so long to find it!. Too bad I didn’t have time to browse in the gift shop after so much useless wandering. I did get lots of steps in though!
Review provided by Tripadvisor
Jun 27, 2025
Fantastic storytelling of Ancient Roman and Egyptian life - If you love the ancient world then this is the place for you! Lots of wonderful examples from ancient Egypt to Ancient Rome. So many amphora. The descriptions were excellent and the top floor stolen artefacts exhibition was my favourite part of the museum. Also lots of huge statues. Good fun to walk about for a few hours. Drinks are around €2.50 for a cold soft drink. Toilets were clean on the top floor. Unfortunately some of the areas were out of bounds for renovations but it was fine. Expect renovations to continue into July 2025.
Review provided by Tripadvisor
Oct 16, 2025
Poorly organised and disappointing - We made a special trip to Naples to visit this museum and were so disappointed. It holds artefacts of huge historical significance, but doesn’t seem to know how to provide a positive or welcoming visitor experience. There is literally no information when you arrive as to where collections are located. Signage and information throughout is either very poor or non-existent. No staff around to ask. We saw things we wanted to learn more about but there was only a brief explanation on a tiny card.
Facilities eg toilets, cafe, bag storage very limited. Oh and some of the amazing bronze statues were covered in dust. Such a shame.
Review provided by Tripadvisor
Sep 14, 2025
Amazing museum, shame about the poor service - Amazing museum, poor service at front desk and cafe.
Very busy, huge queue in the sun- just one person at the desk. ...
Cafe - very busy, one person waiting on. Sat and waited for 20 minutes other people were served before us- would have left but nowhere else to watch without leaving the museum
When eventually we tracked a waitress down- slightly rude as very rushed. Half the menu unavailable... panini arrived inedible- salad ok but no dressings provided- another table gave us some. Advice to avoid !
Review provided by Tripadvisor