Excellent!! - Great experience. Great guides. Great service. Felt safe and informed. The opportunity to do the ride a second time was perfect.

Highly recommended! - Amazing sceneries and tour guide! Lots of photo opportunities! I would definitely recommend this tour to my families and friends.

Wow, fun ride - We had a ast, the 2 guides were amazing, friendly and fun. Joe was crazy and a blast, the ride was amazing. Safe , good equipment and instruction. The Lewis are incredible. The stop in a small village was great. Had a crab and avocado sandwich, it was wonderful. The service on the Cafe was topps. Totally recommend!!!l

Great time! - A really great time! Joe and Nani were absolutely wonderful! We will definitely be coming back! I would recommend this to mostly anyone who knows how to ride a bike and who is wanting to get some good fresh air with beautiful views.

Top of the world experience - The views and exhilaration of riding down the mountain were unforgettable. Our team of guides were so fun and seemed to love their job.

Great Bike Experience - This tour was spectacular. We pre-booked this excursion as part of our cruise package. Bob was our tour leader, and he was very knowledgeable and friendly. The tour exceeded my expectations and truly capped off a memorable stay in Maui!

Great time - Great staff and all around good time. Fun ride. Abide by the rules or Nani will will put you in your place! Lol

Fun ride down the volcano - This tour was arranged through our cruise ship, The NCL Pride Of America We were collected from our ship and taken to a meeting point at the bottom of the volcano. After completing the paperwork, we were taken to a point 6500 feet up the Haleakala volcano. We were fitted to a suitable bike and helmet. We were asked if we wanted to ride guided or self guided and I must say I was a little confused at this point about what was happening. I was fearful of getting lost on the way down, do I chose to ride in the guided group, which meant I could only go as fast as the slowest rider. As it turned out, we were to ride 3.5 miles down a single road, until we met one of the guides. We would then put the bikes in the back of the trailer and go back up again for a second run. Understanding now how it works, I rode the second time unguided, which was much more fun! The only gear on the bike was very low, so you can’t really pedal and increase the speed, which is understandable for safety reasons. We then rode back to the starting point at the bottom of the volcano to be transported back to the ship. The team of guides were very good in ensuring everyone was comfortable with this potentially dangerous activity, which was appreciated. A fun thing to do in Maui, but clearer information about what was happening would have been good.

Reckless with Safety Badmouthing Law Enforcement - The tour began with being picked up and taken to the business location. There they had us sign comprehensive waivers and told us to load up in the van. All the way up the mountain (which is NOT to the top), there was no brief or familiarization with the local terrain as the write up says. Once at the 6,500 foot elevation, we were given a safety briefing and a placard explaining the dos and don’ts, but the guide then told everyone they could violate virtually every one of the rules and encouraged riders to just go down the hill on their own. While on the second descent, the group passed a National Park Ranger who conducted a car stop on the chase van. His purpose for doing so was to assess the safety of the tour, since most riders had abandoned the guide and were streaming down the mountain at their own pace and speed, spread out oven and mile. Afterward, the driver who was stopped proceeded to lambast the Ranger for daring to stop her, and ranted on anti law enforcement rhetoric for about 20-minutes. While the tour can be fun, this tour is reckless and disrespectful to law enforcement that was just trying to ensure the groups’s safety. Finally, there was a stop at a cafe, but nothing was included in the $187 cost of the ride. There was a water and granola bar provided at the office in the beginning, but nothing the shop. It’s up to the rider if he or she feels it’s appropriate to bad mouth officers looking out for the group’s safety, and whether a guide ought to be telling the group to completely disregard the rules. Not only is it reckless, but opens the company to huge civil liability if a biker got in an accident. Disappointing.

Norwegian cruise people - Don’t book the Maui guided bike ride with Mountain Riders - I purchased the guided bike ride from Norwegian Cruise Lines (as part of a 7 day Hawaii island cruise) and Mountain Riders provided the guided bike ride. The terms and conditions provided at time of purchase ( by NCL) did not say anything about a minimum speed that you had to ride the bike on the downhill run. According to Mountain Riders, if you ride slower than 20 mph (32.2km/hr) you are not allowed to ride the bike and must return to the van. This is what happened to me. I am a competent bike rider, but prefer not to go fast (for my own safety plus I wanted to enjoy the views from the crater). Such a disappointing experience. Don’t book the Maui bike ride with Mountain Riders!!!