Oct 17, 2019
Awesome! - Really a wonderful experience, we have gone from Marrakech to Zagoura desert with this transfer service and it was a beautiful experience, the van shared with other 14 people was comfortable and clean, the driver Driss is really a special person, kind and careful to all your needs, and he is a very happy person too! Very recommended, you won't regret it
Review provided by Tripadvisor
Sep 11, 2019
Fantastic - I can not praise this company highly enough. I booked transfers from the airport with them and the trip to the Sahara. Communication was superb, good English and even sent WhatsApp messages during the trip to make sure everything was ok. As for the trip again superb food was great tents were clean everyone was friendly.
Highly recommended
Review provided by Tripadvisor
Sep 13, 2015
Long but recommended. Helpful staff... - <p>Long but recommended. Helpful staff and guides. Comfortable a/c minibus. Excellent Berber camp.</p>
Review provided by Viator
Jan 4, 2017
Enjoyed this tour, but the image... - <p>Enjoyed this tour, but the image used by Viator is pure marketing spin. Zagora desert dunes were about 2 metres high, not the huge dunes you see in the photo. But for all that, the Zagora desert camp was scenic and beautiful in it's own way. Be warned: this tour is a long drive with many hours spent in the minibus, but it was also an amazing trip over the Atlas and anti-Atlas Mountains, through Ouarzazate, the Draa Valley, and then a sunset camel trek to a desert camp among sand dunes. </p>
<p>First stop was a coffee shop/restaurant in the steep mountain valleys of the Atlas mountains below Tizi-n-Tichka pass, and then a little later a stop near the top of the pass to enjoy the snow on the ground and take photos. It is an amazing scenic road over the Atlas mountains.</p>
<p>Our guide in Ouarzazate took us through Taourirt Kasbah filling us in on some of the history and architecture. Saw none of the private rooms of this Kasbah, just walked through the maze of alleyways and the shops there in. Would have liked a more thorough tour given this Kasbah's history. The guide then steered us across the road to La Kasbah Etoile for lunch, rated 50 of 51 restaurants in Ouarzazate. Definitely below average, and there are 3 other restaurants in the vicinity. About the best aspect to this restaurant was the rooftop terrace views, forget the food. My advice: go somewhere else, it's your lunch money.</p>
<p>After Ouarzazate we travelled over the anti-Atlas mountains then along the length of the Draa Valley to Zagora. We stopped briefly late in the afternoon at a small grocery shop to buy bottled water and snacks for our overnight adventure.The desert camel trek was about 1.8km, a real experience, and ours was timed just right, at sunset. The Desert Camp tents were great with wonderful Berber hospitality. But the night I visited there was a campfire after dinner, but no music, songs or stories. mmm. Maybe they were a bit tired. The starry desert skies were truly magnificient and the twilight of dusk and dawn among the low sand dunes was breathtaking. After sunrise another camel trek of about 1.8km back to your tour bus. </p>
<p>Driving the Draa valley was spectacular with palmgroves along the river flanked by bare mountains on either side. There were quite a few people cycling, and donkeys were a means of transport and used for hauling dates from the Palm groves. It would have been nice to explore far more, although on this tour time was at a premium. In the morning of the second day of our journey back to Marrakech, we stopped at a cafe/restaurant next to Kasbah Oulad Othmane in the Draa Valley and enjoyed a coffee or fresh squeezed orange juice and bought snacks.</p>
<p>We then drove to Ben Haddou, a fortified village and world heritage site well worthwhile visiting. Lunch was in a hotel organised by tour guide in the new town over the river from Ben Haddou, but was fairly ordinary. Might have been better to find our own lunch.</p>
<p>Back in Ouarzazate we were taken to Labyrinthe du Sud and given the hard sell on carpets. My advice: do have a wander and look around this store full of antiquities, jewellery and carpets, but know the value of what you are bargaining for. Probably better to bargain in a Marrakech souk for what you want. </p>
<p>Last stop was at an Argan Women's co-operative in which the process of extracting the oils from the Argan nut were explained to us, with an opportunity to buy Argan oil and cosmetics. Worthwhile visiting and supporting one of these co-operatives.</p>
<p>We didn't get back to the Marrakech medina till well after 9pm. It was a long 2 days and different to my expectations, but I am glad I did this tour. Just watch out for the guide steering you to visit tourist traps for food and purchases when there are other options available.</p>
Review provided by Viator
Apr 5, 2018
Worst night of our lives - Prison would be a better place - nearly ruined our whole holiday in a country we loved!
What we were promised vs what we got:
Driver and guide - he spoke no English and showed us nothing
Transport via airconditioned minivan - was hotter than the surface of the sun!
Camel Trek - camels looked beaten and sick
overnight in tents - these were disgusting with no bedding and blood on the bedside table
Dinner and breakfast were truly disgusting
We were picked up and drove over the Atlas Mountains, where our driver tried to kill us by overtaking trucks on blind bends.
We drove for 5 hours before we arrived at the Kasbah, our driver told us that the guide would show us around. It says guide in the itinerary, but afterwards they tried to charge us extra. We paid, but others didn't.
We drove another 6 hours with stops every hour while the driver tried to ensure we bought things.
Eventually we arrived at the camel riding, where the camels looked beaten... we saw them being whipped and kicked. We missed sunset as the driver kept stopping!
The campsite was vile and we were informed that we had to share a tent with 2 other couples... we had never met before. There were no sheets on the beds, just dirty rugs and there was blood on the bedside table. We cried!
Dinner was inedible and breakfast even worse.
We told the driver not to stop on the way back, but he frequently did and he also disappeared for over 30 mins at one toilet stop... which happened to be a shop also.
I have never been more relieved, than when this ended! This is one of a number of places offering the same tours and PLEASE DON'T BE FOOLED... it is a scam!
Review provided by Tripadvisor
Mar 22, 2017
I would strongly recommend that... - <p>I would strongly recommend that visitors do a different tour. </p>
<p>My group was five people there were three or four other couples in the group at large. During the camel ride, the guides ended up separating us 2/5 in one group, 3/5 in another string of camel riders that went another direction. We tried to ask in multiple language where they were taking the rest of the group, and the guides refused to answer. When we arrived at the camp, we tried to ask more people in English and French. The guides again refused to answer or said they didn't know. Finally we asked the right question -- did you take our friends to another camp? They answered yes, but would not tell us why. </p>
<p>This made no sense, because there was space at our camp, and they ended up bringing around 10 completely different people to our camp that were not in our original riding group. This was extremely disconcerting and we were treated very rudely. We just gave up trying to get answers and went to sleep. Luckily we met up with our group in the next morning. They had also attempted to ask where we were taken and why, and were ignored or lied to about not speaking English or French.</p>
<p>There was no fire at the campsite as described in the description, though we saw other camps in the distance had fires. We asked about this and were told it was 'because they did not have any wood.' Dogs barked all night in the campsite so the sleep was not ideal. The 'breakfast' in the morning was leftover bread from the dinner the night before. As mentioned by another reviewer, the pictures of giant sand dunes are completely wrong -- there are small dunes right around the campsite. You mostly ride your camel near a road.</p>
<p>The description of the tour does not state that at places you stop on both days, the tours cost more money if you want to do them.</p>
<p>While we saw some beautiful places, the way we were treated and the differences in the description of the tour versus reality made this an unpleasant experience that frankly felt unsafe and unwelcoming. I strongly recommend against this tour, but if you take it, bring extra money for the tour costs not included, and make sure your group stays on the same line of camels or you will be separated.</p>
Review provided by Viator
Jan 16, 2017
The pictures you see on site are not... - <p>The pictures you see on site are not what you see there. This tour goes only to the small Sahara, you need the three day tour to go to the big Sahara which is where you may see sights that reasonable the pictures. </p>
<p>This tour says you can choose between a camel ride and a 4WD out to the site, this is wrong. I wanted the 4WD as I am pregnant and they did not provide one. They kept ignoring me, hoping I would change my mind and take the camel ride. Eventually they had someone in a local car take me to the site well after it was dark and everyone else had left on the camels but the next morning when it came time to return they pretended they knew nothing about me needing the car or preferred 4WD and instead I was made to walk with the camels back. </p>
<p>The tour indicates all guides are paid for, they are not, you will need to have cash to pay for local guides and to tip the guides at the camp site. These are compulsory. Some members of our group refused to pay and were hassled and severely questioned until they gave the money over.</p>
<p>Our driver was also our tour guide for the trip. However, the closest we got to hearing him talk about anything was when we stopped somewhere and he indicated how long we had until we had to be back in the bus. There was no commentary or information about what we were actually doing.</p>
<p>Positive - the stars are pretty good to see still, but the rest of the trip is pretty average.</p>
Review provided by Viator