FUN ATV EXPERIENCE - Was a fun experience! It was a memorable experience for my teenager son as it was his first time driving an ATV by himself. The open bar was excellent, Faris made the lunch experience a good one!

Very good experience! - We enjoyed it very much! Hubby wished we couldve rode the ATV back to the original ATV meeting point. But we enjoyed it very much! Thank you for making our trip a happy last minute excursion the best!

Good tour - Tour guide made stops to make sure we get beautiful photos. One of the ATVs kept turning off while riding

I wish the trail had've... - I wish the trail had've been longer and more adventurous, but we had an excellent host. My atv kept dying when I would try to pull off. I ended swapping with our tour guide.

Overall good excursion - The four wheeler’s kept shutting of. The restaurant that we were taken to was primitive but the food, drinks, and servers were very good.

Fun ATV trip/ skip the bar - My client enjoyed the ATV adventure part and especially enjoyed that it was just she and her boyfriend with the guide. She said they got conflicting information about the “open bar” which ended up being 2 drinks per person and one food item which is not how it was advertised.

Un-organized - The atv's were fun. Our tour guide was great. Toucan tours dropped off at the wrong beach club and had to wait to be picked up. Got dropped off at another beach club and it was the wrong one. The manager Jackie was very nice and was able to accommodate us. So frustrating that they didn't know which place we were supposed to be at. Probably won't book again.

Do not use them! - We were scheduled for an ATV/Beach break tour with lunch and adult beverages. After we arrived at the center, they had to look up my information. I confirmed our package. Then paid the balance of $300 at their desk with my credit card. They gave us wrist bands, a 2 min instruction on how to use the ATVS and we started off. My friends ATV completely broke and he had to leave the group to go get a whole other ATV. My sons chain kept falling off several times, so the guide finally just gave him her ATV. We made several stops...but all of them included buying things from people they knew. When we got to the final stop they sent us to the beach break. We were supposed to have lunch and two adult drinks per person. We were sat at a table where a ton of people selling stuff on the beach kept coming up to us even though we made it clear we wanted to be left alone. They told us we only got pop and a "snack" which was just nachos and cheese. This was even after I confirmed the package at check in. We left. I called shoreexcursioneer (who we booked through), and was advised the vendor would get ahold of me. I got a text from them asking for my Paypal or my bank account information for a partial refund. I paid at the check in with a credit card. I told them in no way was I giving them my banking info, so I gave them the Paypal info. They couldn't seem to figure that, and again asked me for my banking info. I refused and called back to shoreexcursioneer. They said after a few days they were still working with the vendor. I still have no resolution. I would NOT recommend using the Toucan Tours or at this point shoreexcursioneer. I feel like we got scammed.

Not worth it - There was no tour. We just followed the guide, Sandra in our ATV. She did not share any interesting information about Mahahual. She stopped for a rest with her friend and proceeded to chat. ..no restroom was available to us. I ran off the road and no aid was rendered; even though I had visible scratches and cuts. Overall, you are better off renting a golf cart and exploring the city.

Horrible ATV ADVENTURE - Do not book this activity. ATVS broke in the first 15 minutes out for the excursion. Then taking us back to get a repair. Then during the activity 2 ATVS chain fell off and stopped on the road. Putting our family in danger riding in streets with cars. We were dropped off in a beach with no return and there was limited drinks no open Bar. There was no place to sit in the beach and we had no return to our point of meeting. paying our way back. Not a good visit. not as described