Great Guide - Nuria was an excellent, knowledgeable guide and we learnt a lot. Unfortunately the booking process was a bit chaotic and unsatisfactory.

A totally comprehensive, impressive, interesting experience! - Beatrice was absolutely fantastic! Besides being so friendly, she was so knowledgeable about the history and all of the locations we went to, giving us great suggestions as well as insight into Madrid now and in the past! She really enjoys her work and demonstrates it with much enthusiasm! She is a true professional! She would have continued with us as long as we wanted! We were very fortunate to have her as our guide! The Royal Palace was amazing and, luckily, because we went there first, it was still early and we beat the crowd. Madrid is definitely a walkable City, and by walking, you really have a chance to become acquainted with this great place!

Excelente - Cecilia our tour guide so great. She know all history for all different place we go. For the tour we think we enter in some places we see, but that's ok.

Learn so much! - Our guide was wonderful! Our guide Hernan took us all over in a short amount of time. Gave great tips for food and entertainment

This was a great intro to Madrid. We... - <p>This was a great intro to Madrid. We were collected on time however there was an initial misunderstanding with our tour guide. She believed we were only doing the historical walking tour however I had also booked a skip the line guided tour of the Palace. It eventually got sorted so all good. Lots of walking involved but we covered a lot - visiting monuments and places of interest. The tour concluded at the royal palace. We met our second guide Elias who was absolutely sensational. For us this was the highlight of the tour. If you do nothing else in Madrid you must see the palace!! Highly recommend. Visited on 23 September.</p>

We had booked the Walking Tour, but... - <p>We had booked the Walking Tour, but because of organisational reasons we had to join a bus tour through Madrid. We felt very happy with this new tour as we saw a lot more places and got many advices what to explore later by feet. We were the only English speaking guests in the bus and Maria Gonzalo, the Spanish guide explained every detail in Spanish as well as in English. Thousands of compliments to her. The best was that because we had booked the Prado additional to the Walking Tour that was not included in the the bus tour we had a private tour by Maria Gonzalo, a marvellous experience, the best guided visit ever thanks to her! The Walking Tour through historical Madrid we made afterwards by our own with the help of Marias advices. Both tours we highly recommand, dont miss it!</p>

Thumbs up - Despite huge crowds from tge soccer championships our guide dod an excellent job maneuvering us around for an interesting first tour in madrid.

This was interesting. It was a... - <p>This was interesting. It was a good way to get familiar with the city since we were staying here for a few more days.</p>

Not the guide's fault, but there... - <p>Not the guide's fault, but there were some problems with sorting out the clients on the pick-up bus for the various trips that day.</p> <p> My husband and I were the only ones on the walking tour, which was fine. Our guide gave us an overview of the historical sights.</p>

Waste of our precious Madrid time. - We thought we got lucky because it was just us in the tour! Our guide was neither enthusiastic nor knowledgeable - as most walking tour guides we’ve had in major cities. She gave minimal or trivial information. She walked quietly between the few sights, very slowly as though on a promenade, we’d wait for her since she was constantly on her phone, and was taking time to take her own photos of sceneries. We tried to prompt her with questions. It was such a waste of our time. I didn’t tip for the first time. (I am usually generous for jobs well done.)