Fantastic sites and great driver - Great trip to the holy sites with a super friendly and informative driver. Was a female solo traveller and felt pretty safe and relaxed for the whole day.

mixed trip was so nice - we had a great day, we visited so many sites then arrived to Dead Sea, enjoyed the lunch there and had a great time, for sure you can't swim there like any other sea, but we enjoyed using the mud of dead sea and relaxing, our driver Emad was so kind by giving a lot of information about each site

Pathetic Experience, Threatening Behavior by the Tour Operator Lucy: Ruined my Jordan Trip. - As soon as I booked the trip, I received a message from Lucy saying that the trip had been confirmed and that the driver, Nabeel, would be there at 10 AM in a black Ford to pick me up. When I asked for the driver's contact number, she refused to share it, saying it was confidential, and instructed me to be ready by 10. I was worried about my trip because I didn’t have any contact details, and when I messaged Lucy to inquire about the driver, she didn't respond the next day either. So, at 10 AM, I went to my hotel entrance, but thankfully, Nabeel was there waiting for me. We started the trip at 10 AM. The package included four destinations, with a set amount of time allocated for each. I spent almost half of the time at the first three locations—Madaba, Mt. Nebo, and the Baptism site—because I wanted to spend more time at the Dead Sea. We completed the first three destinations within 3 hours, instead of the allocated 3.5 hours. After visiting all three locations, we reached the Dead Sea at 1:50 PM. Upon arrival, the driver, Nabeel, told me to return by 3 PM. I explained that I wanted to spend more time there since the Dead Sea was the main highlight of the package. I told the driver that it would be difficult for me to go to the Dead Sea, swim, and return in just 1 hour and 10 minutes. The driver informed me that if I stayed longer, I would have to pay for the additional hours. He said he needed to get back to Amman as the allotted time was almost up, even though the time allocated for the Dead Sea was 3 hours. I pointed out that my package allowed for 3 hours at the Dead Sea and asked him to let me spend the full time, but he started arguing, saying, "No, you can't spend more time. I have other things to do. I need to get back," etc. My entire tour was supposed to end by 8 PM. I tried calling Lucy from Tour Experts, but she didn’t respond. After 5-10 minutes of trying to convince the driver, he finally agreed and said, "Okay, you can come back by 4 PM." I rushed to make the most of the time I had, swimming for only a few minutes, quickly taking a shower, and returning by 4:30 PM. After arriving at the hotel, I messaged Lucy to share my experience and told her that I would rate the service 1/5. Lucy then began threatening me, saying, "Don’t you dare leave a bad review. We will file a case against you, and we will find you even if you’re on the moon." She continued threatening that if I posted a bad review, she would make sure I couldn’t leave Jordan and that the police would take legal action against me. I have attached a screenshot of her messages. This was a terrible experience, and it ruined my entire trip to Jordan. I became very worried and even scared after hearing her words. Do not book through this tour operator. I want TripAdvisor to take legal action against this company and remove them from the platform, as they are ruining the experiences of guests who book through TripAdvisor.