Must do in Luxor - Amazing experience and everything well organized. Great pilot who gave good explanations. Be prepared to be with many other tourists

Amazing balloon experience - Everyone visiting Luxor should take this tour! The view is amazing, the staff are really professional and care about your safety. The tour also has included all the transportation to the balloon (cars and boat), I just needed to wake up and walk to the door of the boat and there was a nice van to take us to the place. This tour offers the best price for a stunning activity in Luxor! I also made other tours with Malak, he is the best and the most trustworthy agent for Egypt.

Highly Recommended - Dealing with Malak Tour Luxor is the best experience happened in my life. A very professional, friendly, kind and knowledgeable staff. Their target is to make sure you have the best service and very enjoyable time during your trip. One phone call with Mr. Malak ( company owner) after he asked me the right questions, how many people, dates, my plans, and arriving and departing time. He already made plans with details of our trip and he told us what we will expect to happen by days and times. He has a price list ready and his price point is fair and good. No games or hustling. Comparing to other companies and to the service that he provides, his price point is the best. He provided us with a very safe, clean and comfortable vehicle to be with us during the trip from the moment they picked us up from the train station to dropping us off back to train station. The drivers Mr. Ramy and Mr. Abd El Noor were very friendly and safer during driveing around. They made sure every time after we visited any place to provide us with cold water or juices with a great smile. Many thanks to Mr. Ayman Zarif our tour guide. He is very friendly, professional and knowledgeable about every place we visited in Aswan and Luxor. He speaks English perfectly well and his information is priceless. He explained to us everything about each place we visited and gave us a free time to explore the place. The team went above and beyond what we want since the moment we left Cairo to Aswan and after we left Luxor back to Cairo. They kept in touch with us all the time until we arrived safe. They added places to visit to our trip without any extra charges. They had a backup plan for any situation. Don’t forget to book with them Air Balloon trip in Luxor. The best experience ever. Ask them for restaurants recommendations. Many thanks from me, Margaret, Jane and Bradford for this amazing trip and experience.

Balloon Ride Cancelled - Never Showed Up Had a 4am pick up for this hot air balloon ride. No one showed up. Found out it was cancelled when I called to ask when they were coming and was told they couldn't find the balloon pilot. The positive was that they refunded our $ immediately. Also offered the balloon ride for the following morning but, unfortunately, we were unable to attend.

Never Showed Up - Had a 4am pick up for this hot air balloon ride. Never showed up. Never called to advise that they cancelled because they couldn't find the balloon pilot. (Really?) Was told they cancelled when I called to find out when they were coming. The positive was that they refunded our $ immediately.