1. Booking the Service
   Customers can easily arrange their transfer via Viator by choosing their destination and providing key details such as the number of passengers, luggage requirements, and any special requests. Once confirmed, they receive an email containing all trip details, including the driver’s information, ensuring a smooth experience.

2. Pick-Up Process
   For airport pickups, the driver welcomes customers in the Arrivals Hall, holding a clearly visible nameboard at the designated Meeting Point. For non-airport locations, the driver arrives promptly at the specified address. Assistance is provided for loading luggage, and any customer preferences, such as music or air conditioning settings, are accommodated to ensure comfort.

3. The Transfer
   Passengers enjoy a premium, air-conditioned ride in a modern vehicle. Equipped with GPS, the driver ensures the most efficient and smooth route to the destination. For added comfort, amenities such as bottled water and Wi-Fi (when included) are available, enhancing the travel experience.

4. Arrival at the Destination
   Upon reaching the destination, passengers are safely dropped off at the specified address. The driver unloads all luggage and ensures customer satisfaction by offering a friendly farewell, leaving passengers with a lasting positive impression of the service. This streamlined process guarantees a professional and stress-free journey from start to finish.

Points of Interest

• TOPTOUR PORTUGAL

• Hotel/port pickup with 15 min waiting time
• Transportation in a private, new vehicle
• Meet-and-Greet at the Airport with 45 min waiting time
• Complimentary bottled water
• Free onboard WiFi

• Gratuities
• Excess luggage charges (where applicable)
• Infant seats are available on request if advised at time of booking (extra fees may be included)
• We accept no responsibility for loss of a passenger’s luggage or any damage to a passenger’s luggage. The customer must ensure that all passengers’ luggage is adequately insured.

• Child and Baby seats are available on request, when advised at the time of booking;
• The duration of transfers are approximate (it will depend on the time and traffic conditions of the pick-up day);
• Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
• Weelchair accessible.

For a full refund, cancel at least 24 hours before the scheduled departure time.