Wieliczka Salt Mine Tour: Discover Historic Underground Chambers

Discover the wonders of the Wieliczka Salt Mine and the inspiring story of Oskar Schindler’s Factory on a half-day guided tour from Krakow. Explore the ancient salt mine, a UNESCO World Heritage site, and visit the museum dedicated to the heroic actions of Schindler during World War II.

Duration: 6 hours
Cancellation: 24 hours
Highlights
  • Krakow - The tour begins with transportation from Krakow, either from your chosen hotel or a designated meeting point. The Salt Mine is situated in Wieliczka, about 40 minutes away (20 km). All drivers possess the required EU certifications for passenger transport. A friendly, English-speaking group leader will be on hand to assist whenever…
What's Included
  • Headsets for clear audio
  • Hotel pickup (if selected)
  • Professional guide in Salt Mine & Schindler’s Factory
  • Air-conditioned minivan or minibus transport
  • Tour leader assistance
  • Wi-Fi access
What's Not Included
  • Food and drinks
Additional Information

Join a 4.5-hour guided exploration of the Wieliczka Salt Mine departing from Krakow. Discover the depths of one of the world’s oldest salt mines— a marvel dating back to the 13th century. This unique subterranean maze of rooms and churches, all hewn from salt, is recognised on the UNESCO World Heritage sites register. You will get to spend 2.5 hours in…

Location
Floriana Straszewskiego 17
Floriana Straszewskiego
Please await for the driver on the bus stop in front of the entrance to Radisson Blu hotel.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.2
(58 Ratings)
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Benjamin_g
Aug 31, 2025
Wasn’t expecting to see... - Wasn’t expecting to see what we did. Seeing this in person is much better than pictures online. Brilliant
Review provided by Viator
Laurie_b
Jul 13, 2025
Very cool tours (both in temperature and interest) - Who knew a salt mine would be so cool?! So much info and history in that mine. Make sure you wear comfortable shoes as it’s a lot of walking downstairs (elevator back up though). Schindler Factory was interesting but more about Krakow during WWII and correcting history from the movie.
Review provided by Viator
Elisegagnon
Jul 2, 2025
Great tour – and Krakow Direct saved the day! - We had a great experience with the Salt Mine and Schindler Factory tour. Everything was well-organized, and the guides were knowledgeable and engaging. Huge thanks to Krakow Direct—they saved us when we realized (a bit too late) that we should’ve booked tickets in advance and everything was sold out. They found us spots and made it all super easy. Highly recommend!
Review provided by Tripadvisor
Emma
Aug 20, 2025
Great trips - The Salt Mines and Schindlers Factory were good trips. The tour guide at Schindlers factory was outstanding. Krakow Direct were well organised and communication was great. Tripadvisor need to be clear when booking 2 trips that these won’t be continuous trips. There was a wait of 3hours between trips.
Review provided by Tripadvisor
Dani_h
Aug 26, 2025
Salt mines guide top, Schindler's guide worthless - The tour of the salt mines was great. A nice, good English speaking guide who brought it full of humor. The guide on the Schindler's Liszt tour did it for the first time, I think. There was no line in her story at all, was distracted very easily and faltered so much that she always forgot what she wanted to say. Too bad, we expected more of this
Review provided by Viator
Emily_r
Jun 29, 2025
Betty interesting place. ... - Betty interesting place. Our guide was not great. He seemed bored and was difficult to hear. But still worth a tip
Review provided by Viator
Henweekend2019
Nov 22, 2025
Awful experience with Krakow direct - Our experience of the salt mines was fantastic. Well worth the visit. Schindler's factory was a terrible experience. We could not hear the tour guide and we're rushed through with no time to look at the exhibits. Our experience with Krakow direct was awful! Our pick up driver turned up and was dropping people off and told us he would be back for us in about 10 minutes. We had already been standing outside for our time slot of 8.05-8.20 in the freezing cold and snow. He then picked us up and took us up the road and told us to get onto another minibus. After our tour of the salt mines we were driven back to the place were we swapped minibus's and told you get out here and walk to your hotel! We said we were booked for Schindler's factory as well which he didn't know about! He then took us to Schindler's factory and told us to get out and talk to our guide and then drove off. The guide said we had an hour to wait until our time slot and to meet him outside at that time. We waited for him but he didn't show up! We then went inside to find out if we had a tour guide and a lady met us and took us to our guide. I messaged Krakow direct to see about our transport back. When we finished and came outside there was no one there to return us. We tried phoning them and they didn't answer on the WhatsApp number and the number on our booking form wasn't recognised! They then messaged to say they didn't offer drop off! As it was dark we didn't want the 40 minute walk so had to pay for a taxi. I messaged them several more times and sent pictures of the booking showing that they dropped off and they didn't respond. The lady on reception at our hotel phoned them for me and asked them to contact me. There response was you took the picture from their website not TripAdvisor and that I had booked through Viator and it states no return!! I booked through TripAdvisor and no where does it state that you don't get dropped off. I have sent them more messages and they have not responded. Absolutely awful company and would not recommend them. Absolutely shocking customer service
Review provided by Tripadvisor
Stephanie_r
Aug 24, 2025
It was not 6 hours. It... - It was not 6 hours. It was 9.5 hours, we ended up paying for a taxi to get back to our hotel because of delays. Also missed other commitment because of extended time.
Review provided by Viator
Erica_v
Jul 10, 2025
Review for Krakow Direct NOT the experiences - This review is for the tour operator, Krakow Direct. The actual Salt Mine and Schindler Factory Tours were fantastic but I would highly recommend booking separately on your own or through another tour company. This tour was not a tour but simply transportation with poor communication. I was supposed to be picked up at 8:25am and was then messaged the night before that pick up would be at 7:35am. Fine, still plenty of time to adjust. Another couple on the tour said they got a text at 7:11am that they were being picked up at 7:15am! But then, I ended up not being picked up until 8:10am. I texted them to find out about the delay and I never heard back. Once picked up, there was little communication from the driver about the day ahead. Just, see you back at the bus. The itinerary said we would not be rushed after the salt mines and would have 15-20 minutes to shop. That of course did not happen as we were whisked right away. I soon realized not everyone was continuing on to the Schindler Factory. Someone in the group asked where they were being dropped and the driver said “where you should be”. The passenger asked, and where is that? No response. So I asked about the Schindler tour and he said he’s just a driver and I needed to follow my itinerary but I told him nothing on the itinerary had been correct. And true to form, once at Schindler we were told we had two hours before our tour and to go grab lunch and be back by 2pm. According to my schedule the whole day should have been over by 2-2:30pm so this was quite surprising and once again frustrating. At 2pm, there was no one around to meet us and the Schindler museum said they couldn’t help us without tickets. Once again I texted and emailed Krakow Direct and received no response. An employee at Schindler took pity on us and called Krakow Direct and they said the driver should have given us our tickets. More nonsense from our horrible driver. Thankfully someone finally showed up and we were able to start the tour but this day was beyond frustrating and nothing as advertised. Book on your own or with another company. Krakow Direct has the worst communication and follow through.
Review provided by Viator
Olgave1913nf
Jul 9, 2025
Disappointed, never again - The time been changed twice., I've been waiting since 2pm. We had to wait in a rain, Arthur explained it's due to heavy traffic. Rung to office twice just to get simple 'you have to wait
Review provided by Tripadvisor
From $100
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).