Jun 5, 2026
so much fun! - Kyler was such a joy! He had so much knowledge and was so fun to follow around with the ebikes. The bikes were awesome and easy to use.
Review provided by Tripadvisor
Jun 5, 2026
Super fun and informative! - Dan was super sweet, he told me about his travels and was such a kindhearted guy. I really enjoyed his presence and helpfulness along the trip.
Review provided by Tripadvisor
Jun 4, 2026
Adventure, Great Views and Educational - Phoenix and Dan are great guides never rushed made sure each were comfortable and ready to ride the eBike. All in our party were new to it but we caught on quickly and had a great time. I loved all the information that was shared during the experience. Loved being in nature and doing something other than just the same. Great group would go again!!
Review provided by Tripadvisor
Jun 2, 2026
Back to nature ride - Awesome ride. Even though it was on the cooler side and it rained that day our guides Carli and Alli made the ride enjoyable. They were friendly, energetic, and very knowledgeable about the area. They made sure no one was left behind on the ride. They even brought a snack along for everyone. I would highly recommend this trip.
Review provided by Tripadvisor
May 30, 2026
So much fun! - Our two guides, Mallory and Cari, were amazing. They were fun, helpful, knowledgeable and made the experience so enjoyable. We really recommend this family run adventure
Review provided by Viator
May 30, 2026
Alaska Ebike Rainforest Bike & Hike - A fun experience to see water, glaciers & rainforest all together. We definitely recommend to anyone.
Review provided by Viator
May 26, 2026
GREAT EXCURSION IN JUNEAU - We had a wonderful day riding E-bikes through beautiful Douglas Island in Juneau. Mallory, Phoenix, and Dan were all so helpful and made the trip more interesting with facts and tales of Juneau and Douglas Island. Plus, in the middle of the ride, there was a beautiful hike through the forest down to the water. Mallory educated us on the different plants and foliage. Snacks and water bottles were provided. We would definitely do this again next time in Juneau!
Review provided by Tripadvisor
May 26, 2026
Trip to Juneau, Alaska - Excellent adventure. Phoenix and Kyler were fantastic tour guides. Very knowledgeable, courteous and helpful. I would do this activity again and I would highly recommend it to my family & friends who visit Juneau. Such a nice time!
Review provided by Tripadvisor
May 25, 2026
Novelty and beauty - We had an excellent time. It was quick to learn how to use the e-bikes. We had all ridden bikes, but not ebikes before and aged 30-70s. Alta and RJ guided us with a good balance of silence to soak in the sights and sounds as well as information. Both were open to questions about the area and their experiences in AK. We were a small group and happy they did not cancel despite the small group. We were able to go at our own pace and plenty of time to stop and enjoy AK. Able to see Mendenhall Glacier, marmot, plenty of birds, and a walk through the forest. You are on the road, but traffic was ok. If I am back, I would happily do their Segway tour.
Review provided by Tripadvisor
May 26, 2026
Be warned.... If rain is in the forecast; go elsewhere. - Do NOT book if there is any possibility of rain in the forecast. First, let me mention, I realize there is a cancellation policy in place. I understood it when I signed up and I get why companies do this. There are employee salaries and other costs to cover from a business standpoint.
While I understand that, there should be some discretion involved as well. There had been rain forecast for our three Alaskan cruise stops days before our trip. We had excursions for all our stops and were keeping an eye on the forecast during our cruise.
Ketchikan had rain forecast for the day of our stop there up until the morning before our day there. Luckily there was no rain and we went through with our excursion there and had a blast riding electric bikes and hiking along Lunch Creek Trail.
There was also rain forecast for our last stop the morning of the stop in Skagway. This was forecast of rain was up to the start time of our excursion at this particular stop. We also went through with this excursion and really enjoyed the adventure park and zip line tour.
Both great experiences.
Unfortunately our stop in Juneau and our experience with this company was entirely different.
First, the meeting point instructions weren't accurate.
We were looking for a "Segway sign" per the instructions and we couldn't find anyone with such a sign. A short while later we found the person there to meet us, holding a different sign.
More importantly it rained in Juneau from the moment we pulled into the pier until the moment we left. We were hoping to have this company understand that we didn't feel comfortable riding in the rain and the rep there to pick us up didn't provide any assurances we'd be fine riding in the rain other than stating "yeah, it always rains here, we're just used to it". No description of the ride was provided, no info on the traffic conditions surrounding us was provided and no alternatives were offered.
We told the rep we'd like to cancel. She called her boss and was told there'd be no refund due to their policy. No discussion, no offer to pay a discounted rate. I would have been more than OK to pay for one of the two tickets for their inconvenience... but absolutely nothing was offered.
This is just a warning to all, if there is any apprehension of riding in the rain, and even the slightest chance of rain is in the forecast... cancel according to their policy to get your money back and not have to pay for services not received.
Review provided by Viator