Worth the money - Met us at beginning of immigration, easy to find. Probably on 5 mins to clear immigration. Once bags arrived straight through customs. Only ~40 mins in total. The line at immigration looked like it would take longer than that. Well worth the money to save an hour or more.

A Must have in HCMC - Perfect. Good Communications. Only 30 min from Airport Entrance to the Gate…. Friendly…. Good Language abililties….

Great service - Excellent Service, Anna contacted me through whatsapp and guided us through in 15mins!! I was kept informed right up to the time of meeting and she met us at the check in counter after we had checked in. The lines were long but through both immigration and security fast! Highly recommend

Must do this!! - The man that helped us was very friendly and made the process easy. Took us right to our transfer. This is a must. We would have been in line for hours if we didn’t do this

Quick and easy - It was great . I used it when I came into Vietnam and when we flew out back to Melbourne best money I ever spent it was so busy and crowded and we just went straight through best money I’ve spent.

Excellent service - Representative was exactly where they stated they would be. Very helpful Well worth the expense to avoid a long wait Busy everywhere when we arrived but only 30 mins to clear immigration

Excellent service. - Excellent. Guided us all the way to our baggage and they out to our waiting driver. We were through in 25 mins Max. Our friends who didn't use this service took nearly 3 hours

Highly recommend this!!! - My mom and traveled to Vietnam for an 18 day trip. The last time we visited Vietnam was 30 years ago. This was the best $33 spent for each person. As soon as you get off your plane, you are greeted by your guide holding a sign with your name (card showed everyone in your party). There’s 2 areas to the immigration area: 1) this fastrack lane and 2) everyone else. You are walked directly to the fast track lane by your guide. There is a gatekeeper verifying all the fast track people. Your guide asks you to get out all documents needed for immigration clearance. He/she then leaves you in line and goes to the other side of immigration to wait for us to get cleared by immigration. As I’m standing in line, I can see my guide just on the other side of immigration. My mom and I wait a total of 20 minutes and we are cleared through immigration. The non fast track lanes are a complete zoo. Multiple lines, lots of people, no guides helping/guiding you to make sure you are in the right line or guiding you on what document you need to have prepared. Since we didn’t not have luggage to retrieve from baggage claim, he guided us to our hotel car service for transfer to the hotel. From the time we landed, we got into our car service 35 mins later. I would buy this every time I come back to this beautiful country! Save yourself unnecessary stress and purchase this for all travelers in your group.

Very nice service - Right there waiting as you leave into custom and help carry all our luggage and contact our driver and meet us where is easy loading and very helpful highly recommended

Complete rip off. - Total waste of money. No one was there to help me through - eventually I found the right desk/ people to ask and they said they had no record of me and couldn’t help. This added an extra hour to the already long process of getting through customs, resulting in me missing my connecting flight.