Halifax Amazing Ride - Being on the top deck and being able to take awesome photos from either side. Very knowledgeable guide. Great way to get off see what you’d like to see and then get back on and continue the tour.

Must experience - My wife and I very much enjoyed the hop on off experience. The guides were very knowledgeable and accommodating. Wait times were never an issue for us as there always seemed to be a bus arriving in short order. I would also like to show some praise to the people at the booth who provided to be a valuable resource about the service as well as the Halifax area (including dining, shopping, and entertainment options). Excellent overall experience. Highly recommend

Fun way to see the sights - We booked this as an excursion thru Celebrity Cruise lines. We have done many excursions on cruises and this one seemed a bit chaotic. First our tickets (from the cruise line) had a specific time on them. But the people running things on the pier didn't care about that, just that you had a ticket. If we had known this our group of 4 could have been on the same bus. There were 3 cruise ships in port so this was busy. The ticket had NO information about having to get a sticker for the bus (not from the cruise line, but Greyline bus people). Once on the bus everything was good. We decided to do the whole route to hear about all of the stops to decide which stops we might want to go back to. The information from the tour guide on the bus was really good. We opted for the Public Gardens and the Citadel. When we made it back to the cruise terminal we were told we had to get off the bus to let others on. So we had to wait for two busses to come and go before we could get on the third. This took about 35 minutes. While we were waiting I asked about visiting the two and the walk between the two stops we decided to see. We did get some great advice. The guy told us to do the Citadel first then walk to the Gardens. This is because the Citadel is "above" the gardens. It would be a downhill walk there instead of walking uphill the other direction. Another reason we wanted to walk was that the busses ONLY do the loop in one direction. We also saw that with the increased traffic, at some stops there were more people waiting than the bus had places to sit. so some people had to wait for two or three busses to get on one. The Citadel was NOT included in our excursion ticket for the HOHO bus. So we just walked around the perimeter and enjoyed the view which is amazing. The Public Gardens were awesome to see.

Not the best, but OK - Have Done hop on hop off in many cities in the US and Europe. This one was only fair compared to the others. Was the most expensive, and perhaps Halifax doesn’t have that many things to include. I am told that they vary the number of buses running the route, depending on the number of cruise ships that are in Port on that day. If there are no ships, they may be one hour plus between buses, if two ships as short as 15 to 20 minutes between buses, not a huge problem if you are aware of how it works. If you are trying to bring up their website, you have to look under gray tour lines, not hop on hop off.

Good option to have a glance of the city - It was a quick way to see the city. Very gentle guides and the person in the tickets booth. Be aware that you need to go to their offices to pick up your tickets and in the low season, they are open a different times. Also, there is not language selection like in any other hop-on/hop-off tours in the world, only English. It was a bit hard to know that they were only operating based on the cruise times, so our last bus was only available until 3:00 pm in the afternoon.

Rip off - We thought this would be a convenient way to see the town when we came off our cruise ship. At the port they were selling endless tickets at $80 each which we thought was expensive considering the distance covered. There seemed to be no control of the number of tickets issued and the queue eventually had to double back on itself right along the Quay. We waited an hour and a half before we got on and then were told probably best not to hop off as we might not get back on!. From then on things did improve, we risked getting off at the Citadel and managed to get back on without too much trouble. Same at the Titanic graves. The tour ended on a happy note. Although the traffic was heavy going back into town and we darent hop off anywhere else in case we missed our ship, our guide, Andrea? was so funny and jolly that she made the trip worthwhile.

Hop Off - The buses may be nostalgic, but they are old, uncomfortable, rickety and run like they have wooden wheels. The wait between buses was also longer than expected.

Poor experience - We were instructed to pick our tickets at a certain kiosk. Once we got there we were told it was at another location. When we went to that location no one was there. Our departure time came and went with no bus anywhere. Finally someone came to open the kiosk and we were told the bus would be 30-40 minutes late. The tour guide was informative but there were only 10 stops included. Not worth the price we paid for tickets.

Does not stick to a schedule - Hop on Hop off was on awful experience, they were not equipped with staff or busses to handle the tickets they sold. First bus took over an hour, after riding around the city and seeing the stops we decided to ride around again and get off at the garden. We were told we had to get off the bus we were on because it was not going back out and to get on a different bus. I must note there were three buses parked at the pier and apparently there was no communication between the bus coordinator, the drivers or tour guides because none of them knew what was going on. After sitting on the bus for 20 minutes which we were told would be the next bus leaving we were told it wasn’t leaving and to get on a different bus. Again after about another 15 minutes we were finally able to get a ride to the stop we wanted. I was told a guy named Rick was the guy that was coordinating the buses and I spoke with him apparently he could care less if he has happy customers or not. The Tour guides were hit and miss, one out of the three we had experience with (Andrea) was good, the other two were unremarkable. It doesn’t seem that complicated to send out buses every 20 minutes, it’s understandable if a bus gets tide up in traffic but when you have 3 empty buses sitting in one location that is poor management. I spoke with another guy at the end of the tour when we got back to the pier and he had the same attitude as Rick, no apologies no concern for customer satisfaction. To summarize it is misleading to call this a Hop on Hop off service.

For starters we waited... - For starters we waited over an hour for a bus to arrive - at each stop we were faced we long lines of angry people waiting to get picked up so no one got off the bus for fear of more long waits. Grayline had always been a good, reliable name but this trip we felt we were charged $79.00 for truly miserable experience. It made our visit to Halifax very unsatisfactory. Leslie MacMullen/NCL