Exceptional is an understatement - John, our driver for this amazing excursion, is half of the reason it was so great. He made this the perfect day for my husband and I. John came more prepared for us to hike the Piton mountain than we did, he brought water and soda and was waiting between every stop with our air conditioned vehicle ready to go. On the ride to the hike, John stopped at scenic areas to offer to take our photos along the way. Since this was our honeymoon and we were traveling alone, this meant the world to us. When arriving to the Gros Piton mountain to hike, John provided us with the 1.5 liter water which is required to hike the mountain, introduced us to our tour guide, and waited in the van for the entire 4 hours it took us to hike the mountain. From the Pitons, John drove us to the mud bath and then to the waterfall. At both the mud bath and the waterfall, John came along with us to take photos with our phones of us during the entire experience. I will cherish these photos for a lifetime, without John I would have maybe 2-3 photos of my husband and I on this excursion but because of johns kindness and willingness to go above and beyond, I now have over 50 photos and videos to remember this trip with. You cannot go wrong with Xceptional tours, they care about their customers and truly want them to have the best experience possible. 10/10 recommend.

Wonderful Experience! - John was our driver, and he was amazing. He couldn’t have been any nicer to us, and he provided us with so much information about the island and our multiple destinations on the day. He provided us much needed water prior to our hike of the gran piton, and as a reward he had ice cold Piton Beer after our hike. He willingly stopped at every location along our route to take pictures for us, and he took pictures for us as we enjoyed the mud baths and the waterfall. If you’re going to need transportation around the island, I highly suggest you use John and his company!

Finally conquered one of the pitons! One off my bucket list - Enjoyed every minute of the excursion...Our tour guide was excellent smooth walking up the piton, very informative and funny. Would do it again next time in Saint lucia

Perfect piton hike - Perfect schedule, on time, nice driver, nice car, very pleasant and accomodating. Would do again no doubt. Just perfect.

Fun, Family friendly. - John was our driver and tour guide. He is very humorous and Kind. We had a great time during the tour. The activities were fun.

Wrong description and time listed - We didnt get to go because we were picked up at the cruise peer and started the ride to the Pitons and were told we would have to drive 1 hour and 45 minutes each way just to get there. Then a 3 hour hike and same ride back. The tour was listed as 4.5 -5.0 hour. We would have driven in car to not have time to hike Pitons. Very disappointed. Second Viator trip this cruise that was a BUST. Even after speaking with Viator on the phone to verify the details. When I requested our money back for 4 people, they refunded 1. Will never recommend Viator again. Total money oriented and not customer reliability.