Great way to spend a morning in London! - Our guide Ruth and driver Idrris were great. Very pleasant and filled us with a lot of information. It was a great way to spend a few hours that we had in London. Booking, payment, and check in process was fast and efficient.

Great experience full of history - Great coach, very comfortable Excellent guide. Saw all the main sites Great account of the history of The Royal family & the sites around London

This was a very informative bus tour. - We enjoyed the bus tour and the astounding sights presented. The tour guide was very knowledgeable about the history of London and the historical buildings.

Boat tour is not automatic - Tour guide was knowledgeable and passionate about London history. However, tour does not include a scheduled boat tour. Received 2 passes for water and you have to go online and schedule it yourself. Since I only scheduled one day in London, that was not feasible.

Disappointed - This tour was amazing until it wasn’t. Our tour guide was hilarious and full of relevant information. She did an amazing job. It went downhill after that. It says the tour ends at one address. So, that’s the address I gave for our drivers to pick up my group of 10. I allowed additional time (an hour) just in case we ran over. What this tour does not say is that if you take the Thames River Cruise, you must walk almost 2 miles from the tour drop off to the dock to board the river cruise. We were not given comprehensive directions and found ourselves making one wrong turn after another. Because I had to change the pickup location, I incurred an additional expense from my transportation company. Because we wandered around trying to find the dock, we did not board the vessel until my original pickup time. Because my drivers had to wait for my group, I was charged a waiting fee that was calculated by the minute. Although we enjoyed to tour itself, I was extremely disappointed in the lack of pertinent information.

River cruise is great. - The river cruise was a great way to see the sites and the guide, Paul, was informative and funny. Was lucky enough to see the Tower Bridge open. The bus tour was okay. Used it to figure out where to walk around later, so not really worth the time. Our guide for the bus tour, Oliver, spent most of his time pointing out places he had posh lunches, gentleman's clubs, and famous people he used to associate with.

Thames cruise with 4 course evening meal - Staff unhelpful, requested to upgrade to window seat but refused, as the boat sailed people changed seating without challenge!!! Meal was average. Overpriced experience, would be better to book the Uber boat and have nice meal in a restaurant. Staff issue spoilt the experience somewhat.

Not a full day tour, expect to get abounded early afternoon. - Hmmmmm. Not a full day tour, they abandon you after lunch at the Tower of London. So you are on you own for most of the Tower of London, the Thames and the London Eye. Not the full day tour as advertised. That being said the lovely lady guide is awesome, well informed, organised, exceptional really. Seriously, the morning part was exceptional. But it’s not a full day tour. Not good. Not as advertised. Oh and don’t hassle for tips, not very British. Do you want to be American?

Expensive - You can do this on your own and save lot of money on a city tour, we missed the meeting time because the weather and they didn’t even let us meet up with the group, they give one way cruise and you have to find your way back, we did more ourself didn’t need to pay ridiculous money, everything is right there in the city just get a map and hop on and off city bus make sure to get the red not the blue bus

No experience we received no refund despite being unable to get to the tour - Terrible customer service when an unforeseen event being a person falling /jumping from a bridge on September 22 caused our transportation to delay without any warning . We were charged 100percent and didn’t have a way to catch up later :(