TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT

Upon arrival at Cancun International Airport please follow these instructions to find the driver who will transport you to your resort:

• Once you land in Cancun you must first go through immigration and customs.

We will be monitoring your flight and your departure terminal until you depart. After clearing immigration, baggage claim and customs, you will see timeshare vendors along the hallway, they will try to offer you free tours and assistance with your transfers PLEASE IGNORE THEM (don’t talk to them and keep walking) Look for our team later After leaving through the main sliding door, we will be waiting there for you to leave in the waiting room with all the other transfer companies.

• One of our representatives will meet you and welcome you by holding a tablet with your name written on it. wearing a long almost neon green shirt or a black shirt with our logo embossed

If any representative from other agencies or hotels tries to stop you **There are many scammers Please do not stop and help us reach our representative. We will be here waiting, so please don’t believe people who say our team is gone or that we are not here.

Our drivers and company representatives are uniformed with apple green shirts or black shirts and black pants with the STP Caribe logo on their shirts. Each of our representatives and drivers also has an Authorized Airport Identification Card.

If it takes you more than an hour to leave the terminal after landing because your airline lost your luggage or for any other reason, if you do not see our driver when leaving the airport, please contact us at the following numbers:

STP local cell phone number on your reservation
Information about photographs:

Dozen roses, champagne, and amenity basket not included. Available upon request with additional cost.

• Private transportation
• Vehicle for 4 people
• In-vehicle air conditioning
• WIFI connection on board
• Bottled water
• Tea and coffee
• Alcoholic beverages
• Facial Wipes

• Stops along the way.
• Does not include additional alcoholic beverages other than those included in the service.

Join us in the GMC Denali Limousine for a unique journey that blends sophistication, convenience, and amusement. This limousine is engineered for a special journey for a group not exceeding 5 members. The limousine ceiling is adorned with bright LED lights, setting an exclusive and luxurious mood. The limousine is equipped with a television set for your preferred TV shows or movies during your travel. Furthermore, with our internet access, you are always online and there’s Alexa available too. For those who love coffee, the limousine offers a Nespresso coffee machine for your freshly brewed cup. For increased comfort and delight, a selection of beverages is included. Expect around 5 Hard Seltzer type drinks perfect for a refreshing sip during your journey. Plus, each passenger will have access to 2 beers and a bottle of water.

For a full refund, cancel at least 24 hours before the scheduled departure time.