Will be back - We came once again here, as we cannot get enough of this great part of the world with it's small islands stretching between USA and Canada and yes, most surely we will come again in the future. Although we set our base in Belleville, we were travelling returning from our 3000 km trip between PEI and Toronto and I called in advance to ensure the cruise will not be busy for their afternoon 1h tour: - the person on the phone confirmed there were only a few people buying tickets due to being late September and asked to pay a fee higher than what we paid later on at the ticket office - we noticed nowadays the ticket office is housed in a different building, where they also have a souvenir shop but no toilets. The original building is now a shop and restaurant with live music - although I took pictures of the City cruises, we actually took the Thousand island boat which is laid on 2 levels: the first level with air conditioned inside and where the bar with drinks/snacks is and also toilets. The second level is not covered and a seagull travelled with us without paying any fee - Mr Bad!!!! - the tour is narrated and you learn lots of things about the life on the islands, how difficult is to get the produce and how most are un-inhabited in the cold season - there are still some people on the island waiving friendly or kayakers - after getting the tickets and parking the car at a discounted cost in their car park, we were fortunate to be the first in line for this boat, some 30min earlier: when we were here in the past, we noticed how people were running to get the best seats which is not nice to see. Even so, near us, there was a group who kept moving in 3 different directions repeatedly to take their 'best pictures' annoying just about everybody. Everything is very idyllic, yet every single time I get a headache, no idea why: could be the engine smell, or the heat etc. Yet we are still going to return here.

1000Island Cruise - Super cruise in all respects. Enjoyed the easygoing ride and the beautiful weather made it perfect. L

Great cruise, great weather - Two couples made a last minute reservation for the one hour cruise. It was on time and very entertaining. We would all recommend this cruise.

See you next year! - The friendly Islanders waving and the information about the area was vary interesting. My daughter is already planning the longer tour for next year. Very enjoyable.

Great one hour overview of the thousand island ! - Nice and quick overview of the site … would like to do the 3 or 5 hour tour if we get another opportunity!

Good time for family and visitor - The crew is respectful and professional. They ensure everyone is comfortable during the cruise. There is also enough room vs the number of people on the boat.

Friendly staff - Having trouble to pull up the QR quote but the staff there was helpful. On time, nice boat ride with all little stories about the islands are interesting.

Good boat trip, does the job, enjoyable - Good trip, clear commentary on top deck (noisier inside below), comfortable enough, and helpful commentary. Does not go to Boldt Castle or Millionaires Row but we knew that as we wanted a shorter cruise. Note that you pay $9 for parking in the City Cruise lot but if you can find on street metered parking nearby that is just $1 per hour!

Unacceptable cancellation policy - be aware!!! - Booked and fully prepaid a 1 hour cruise in October 2023 for our group of 18 back in May 2023. On the day of the cruise we had one person really sick and he couldn't participate. I did ask for a refund for the one ticket, but was told that the refund policy is 7 days. This is ridiculous! Prepaid month in advance and they cannot refund 1 ticket out of 18?! I loved working with the local tour operators in the past, but this company seems to get the small ones out of business and rule everything. Be aware! Don't pre-book!!! There was lots of space on the ship, even though it was a beautiful and sunny day.

The Worse Boat Tour - First of all, the price was ridiculous much more than the one we took with Clayton Tours in Kingston and it was approximately 3 hrs. I am still fighting with this company for my refund. It also cost $9 to park they kept stressing it was all day parking. The tour NEVER TOOK PLACE! They had us all board the boat and for the first 30 mins it was TOTAL SILENCE - no one spoke to any of us. Finally, I asked 2 very nice girls at snack bar what was up. They told us that the sound and video system was down and we would only be riding on the river for an hr clueless to our surroundings. They knew of a couple things and were kind enough to point them out. BOGUS!!!!