Small-Group Palazzo Vecchio Secret Passages Tour with Lunch Or 'Gelato'

Uncover the hidden secrets of Palazzo Vecchio on a small-group tour. Ascend medieval stairways, explore hidden passages, and admire the stunning Salone dei Cinquecento. Finish with a traditional Florentine lunch or a tasty gelato treat.

Duration: 1 hour, 15 minutes
Cancellation: 24 hours
Highlights
  • Palazzo Vecchio - Take the opportunity to visit the imposing Palazzo Vecchio with its famous Salone dei Cinquecento and the places and paths not accessible to the general public.
What's Included
  • Palazzo Vecchio Secret Passages Guided Visit in small group
  • Depending on the chosen option: Tuscan Lunch in a typical restaurant or ‘gelato’ tasting
  • Local professional guide
  • Ticket includes temporary exhibitions for which an additional charge may be applied
  • Palazzo Vecchio entrance ticket
What's Not Included
  • Lunch or “gelato” for children 0-6 years old - to be paid on spot
  • Drinks: to be paid on spot
Additional Information

Embark on a captivating journey through unseen parts of the Palazzo Vecchio museum, recently made accessible to limited groups of visitors.
You’ll climb up Duke Gualtieri’s narrow medieval staircase, come across an unexpected trail behind a disguised door, marvel at the splendid and grand Salone dei Cinquecento’s coffered ceiling, and inspect the…

Location
Palazzo Vecchio
Piazza della Signoria
at 11.15am - Meet your guide at the ticket office, inside Palazzo Vecchio, in Piazza della Signoria - entrance from Via dei Gondi (on the left side of the palace)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.9
(88 Ratings)
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Susanll8
May 2, 2025
Amazing Tour you should experience - Amazing Opportunity to visit and experience so much, I don't know why there was no gelato tasting that we paid for or clear instructions in the meeting point but the host was the best you could ask for Julia
Review provided by Tripadvisor
Merrily_m
Apr 25, 2025
Amazing - Absolutely fantastic. Our guide was incredibly knowledgeable and it was wonderful to see secret parts of the Medici lives. Highly recommended !
Review provided by Viator
Valerie_s
Oct 30, 2024
A Special Experience - This tour is fascinating. Well worth the time and money. A wonderful opportunity to see the private Medici rooms before they moved to the Pitti Palace. The secret passageways are very cool. The room where he stored his treasures is really unique and beautiful.
Review provided by Viator
Lisacakesgreen
Sep 16, 2024
Take yourself to the ticket office! - Intriguing tour with delightful guide. Best gelato at Perche No! Gelato bar. However feel a bit fiddled as you can easily buy tickets at office for €12 each and an ice cream at this shop for €3. So using TripAdvisor cost me £77 for 2 people. Could have got this for a total of €30 that’s very disappointing. Do everything independently it’s much easier than you might think. What a rip off.
Review provided by Tripadvisor
Jack
May 13, 2024
A great day in Florence - 5 Our guide was extremely knowledgeable. We were able to see parts of the building that very few people get to see. She was able to articulate the different people who occupied the building. She took us up above the ceiling and we could see all the timbers that were used to hold up the ceiling and all the paintings.
Review provided by Tripadvisor
Jeanette_j
Apr 24, 2024
Fun, learning experience behind the scenes. :) - Very cool experience, entering thru a small secret door that has to be opened from the inside, to a world of art, private rooms and passage ways all the way to the roof/ceiling space. Extremely knowledgable guide.
Review provided by Viator
Paul_s
Sep 23, 2024
Interesting insights into the secret passageway - Standing in a room with concealed cupboards and entrance / exit. Also the small size of the stairs / passageways
Review provided by Viator
Johanita_k
May 16, 2025
Overpriced no tour, basically got a ticket and an audiogram, short term changes - The secret passages tour was cancelled and the first floor of the museum was closed. Really crap arrangements and communication. You will be better off to simply buy a ticket and an audio for cheaper, the gelato was the worst one I have had!
Review provided by Viator
Fookningc
Feb 24, 2025
Tour was great but meal nclusion was not upheld - We booked this via the Palazzo Vecchio website - the tours were run by Headout. The tour itself by Daisy was excellent. She was informative, very knowledgeable and engaging. However the tickets were meant to include a three-course Tuscan lunch at a local trattoria, or a gelato tasting at one of the best ice cream stores in town. This was never upheld. We spoke to the ticket office and was directed to contact Headout directly. I have sent an emailed, provided feedback on a different platform plus communicated this via a chat line. We were promised that the meals would either be provided or refunded. It's been nearly 2 days and we have not heard back. Very disappointed.
Review provided by Tripadvisor
Angela_h
Jun 8, 2025
We were scammed on this... - We were scammed on this one. No communication from the tour company and when we tried to get tix direct from the ticket window showing voucher from Viator there was no record of it.
Review provided by Viator
From $52
up to 4 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).