1. Booking Confirmation – Travelers secure their transfer through Viator, providing essential travel information such as flight or train number, hotel or address, lead traveler’s name, and contact details.

2. Driver Assignment – A skilled driver and vehicle are pre-arranged. The driver keeps track of flight or train arrival times and accommodates delays when feasible.

3. Meet & Greet –

   • Airport/Train Station Arrivals: The driver waits in the arrivals area, holding a sign with the lead traveler’s name.
   • Hotel Pickups: The driver meets travelers in the hotel lobby or at a designated pickup location.

4. Luggage Assistance – The driver assists with loading luggage and ensures passengers are comfortable before setting off.

5. Private Transfer – Travelers enjoy a direct, private journey in a clean, air-conditioned vehicle, with bottled water, tissues, and phone charging facilities available.

6. Drop-off – Travelers are safely delivered to their hotel or specified address. Out-of-area drop-offs are available for a small additional fee.

7. Completion – The driver helps with unloading luggage and ensures travelers reach their final destination smoothly.

• Private transportation
• On-board WiFi
• Bottled water
• Snacks
• In-vehicle air conditioning
• Elite Assistant: bilingual support for translation, scheduling, and on-demand business/travel needs
• Complimentary bottled water, tissues, and phone charging onboard
• Luggage assistance
• Parking fees
• Free waiting time: 60 minutes for arrivals, 15 minutes for departures
• Fuel, tolls, and basic parking fees

• Gratuities

This is more than just a journey — it’s your Elite Personal Assistant service throughout the Greater Bay Area, including Shenzhen, Guangzhou, and beyond. The service provides time and expertise, offering a bilingual professional who excels beyond just driving.

Integrate transportation, translation, appointment scheduling, photography, and more into one cohesive package — saving time, minimizing stress, and enhancing productivity.

Guided by a seasoned bilingual assistant with a proven track record of supporting international travelers, the service combines local knowledge and hospitality to help you accomplish more during your stay.

Whether for factory tours, sourcing trips, exhibitions, or sightseeing, your assistant organizes routes, handles logistics, offers real-time translation, and caters to your business or travel requirements.

Travel in a clean, air-conditioned vehicle equipped with water, tissues, and phone charging facilities, with the flexibility to customize stops or blend business with leisure — ensuring your time in the Greater Bay Area is smooth, productive, and adaptable.

For a full refund, cancel at least 24 hours before the scheduled departure time.