Best family vacation! - It was the best week with my man and my kids. Thank you so much for the memories we made this week. We will be back for sure. Thank you

Best time ever - Best time ever, so much fun I’m 61 and my son is 24. We had the best time down the slides and the huge beach like atmosphere as well as the jacuzzi. We had lunch at the food court then back to the water park. Then shopping and candy at the sugar candy store. Only $5.00 for parking you can’t beat that. Everything is indoors. This is my second time and I live deep in Long Island but so worth the drive.

Riding the one that went... - Riding the one that went around the entire park. I couldn’t believe how many tubes there were in total.

Great day! - First time?? Park in garage C !! Water park is on the second floor. It's a little hard to find..we arrived at 1130 for a 12 opening time. The line was already wrapped around the mall. They let you in 15 min early and the line moves quick. Check in was wonderful. The bathrooms/changing areas were very difficult to navigate. Men, women and children is all of them dispute the signs saying only men with children and only women with children. Many men walking around in the women's section. It's chaos. We only did the wave pool and hot tube, which was great! Definitely but a tube for $10 at quest service. The kids had a blast! The hot tub is VERY chemically!! Everyone was coughing from the smell. We didn't do any slides, the kids were fine with the wave pool for 6 hrs!! We left for dinner at Mr beast in the mall then returned for 2 more hrs There very little life games on duty, watch your little ones!!

Slippery when wet. - Overall had a great experience. However, the floor is extremely slippery and dirty! The tubes and mats are far from entrance to ride. Floors are slippery!

Decent Mall - This mall is worth the trip. The water park is decent. It is very chlorinated, so just be prepared. The theme park area, is amazing for younger kids. I would say it is best for up to ages 6 to 8. They have a decent amount of stores, they have a list of them on their site. My first time visiting, they lacked food options, but this year I visited and they have definitely added food. The Lululemon store was a let down. I would just skip this Lululemon and go to the Manhattan location.

OK experience, but could be better with a few changes - Spring break 2024 we were part of the earthquake that happened on 4/5/2024! The waterpark was amazing. I felt like the water could’ve been a little more heated the indoor burger restaurant restaurant near the bar area inside the waterpark was too expensive for overcooked burgers and undercooked fries. The prices were ridiculous. Dressing rooms Were overly crowded that needs to change. It was a lot going on the workers didn’t really explain things to us. They just pointed us in different directions. Everything is overpriced inside

Needs better maintenance - Really gross - it was the end of a Saturday so perhaps the worst it gets but there was blood on the walkways, pieces of people's weaves, an entire meal that someone had dropped on the edge of the pool. The changing rooms were also super dirty. Makes me nauseous just thinking about it. It is an amazing place for families but they need to do more to keep it hygienic.

Looking for an American NIGHTMARE??? Try American Dream! - If you are looking for poor customer service, attitude from employees, and poor family experience - THIS IS THE PLACE FOR YOU!!! If not, find another place! I purchased tickets to the Water park for myself and my 4 year old and everything was listed as open on the website (which why we chose the water park as opposed to Nickelodeon Universe which had multiple attractions closed). Arrived within an hour at the Waterpark and found that ALL THE KIDS attractions were CLOSED!! Front desk representative causally mentioned that my son would “just have to watch” - when I explained I wasn’t paying $100 bucks for him to sit around, Alexis the manager refused to provide a refund, but said the “best he could do” was to transfer the reservation to Nickelodeon Universe because it was equivalent and the attractions were open. Alexis seemed content to pocket the difference in price ($20/ticket) until I pointed it out…then he was able to “refund” the difference. He had no answer when I asked why he could refund the difference but not the entire purchase. Unfortunately, Nickelodeon was NOT any better - several of the children’s rides were down for maintenance, leaving my son a choice of like 4-5 rides. And since I had my son, I basically paid $80 to stand and watch him ride rides, since most of the rides we could have rode together were closed for maintenance. The floor manager at Nickelodeon apparently when through the same training as Alexis and similar less than helpful. As we were leaving, I happened to see another manager (Liz) and expressed my disappointment. Liz put me in contact with guest services and Sandra was able to at least help with my experience by bringing us back at no charge (apparently no one can refund anything at America Dream no matter how bad the service/experience is), otherwise I would have been done with American Dream. Hopefully the second tome will be MUCH better than the first!!

Go somewhere else! - This is the biggest waste of money! The suites are very expensive & nothing works. The concierge never answers your text. You’re better off going to great wolf or kartrite. Do not waste your hard earned money on this place.