I recommend - The guide Jim was sensational and the tours almost according to the itinerary. We skipped a point that was Puca Pucara on the suggestion of the guide and Consent of the van tourists, but that did not change the good experience we had.

Recommendation - I recommend Jonathan Cruz who was part of the Chaska Travel team as part of our transportation. Excellent Service, Friendliness and Respect.

Recommendation of Jonathan Cruz - I want to thank driver Jonathan Cruz for excellent Service and treatment towards us on the way to Cusco Airport.

excellent service - Excellent service. By mistake I was registered for the tour in English and the coordinator immediately solved it. We were fascinated with the guide Fredy a very friendly patient and cultured man. Thank you very much for the excellent service. 100% recommended

Seamless, no issues at all - Very smooth and organised. I was a solo traveller and Luis helped find me and guide me to the rest of the group before the tour began. Alex was informative, efficient and easy to understand. Transport was smooth. No issues at all with this booking!

Wonderful tour of Cusco and Incan history! - This tour was a half-day (approx 5.5 hours), and it covered a lot of different historical spots in Cusco. Clara was the guide, and she was spunky, very knowledgeable, and attentive. She made it a great experience for everyone!

Incan and colonial overview of Cusco - Great overview of colonial and Inca sites. The tour guide was very enthusiastic and agrred to skip shopping at the end which noone wanted to do.

City tour tradicional - Missed to take a walk of those who were defined: Sítio Arqueológico de Tambomachay. Our group was only of Brazilian tourists. Worth the experience despite missing a spot.

Not as advertised - you have to be extremely persistent for the company to provide the tour in English - LONG STORY SHORT: if you’re looking for an English-only tour with certified tour guides book with a different company. LONG STORY LONG: We booked a tour with this company specifically because they offered an english only tour. They even confirmed in our ticketing that there were separate buses for each of the three languages they offered. The tour started off extremely disorganized and with no communication. Our first stop was at the cathedral which wasn't listed on the itinerary on TripAdvisor but the additional expense (S/40) was on the receipt emailed to us after we purchased. Then after seeing the cathedral, we waited for 30 minutes for “more people to arrive” with no explanation. Without offering any explanation or communicating at all they combined our tour with the spanish language tour. As we arrived at the next stop at Qorikancha, the guide started to explain everything only in Spanish. I let him know that there were people in our group who did not speak Spanish and he gave a two sentence summary in English leaving out most of the details. I asked him if another guide was meeting us at the entrance so that we could have an English language only tour and he said that he would “try his best” to explain everything in English and Spanish. After explaining that that was not acceptable as we specifically bought our tickets with this company ($23 while most other companies offer the tour for $15) because it was english only he finally agreed to call “the agency”. I asked him the name of the agency (to confirm it matched the one we bought here) and he said “i don’t know i forgot”. Which was really sketchy. He then said that the company wanted him to go inside and continue the tour with the other guests while we wait outside until they could find a solution to the problem. We waited for over an hour. The company never attempted to reach out to us. We were basically told multiple times that the “solution” was to continue with a bilingual tour (which….given our experience was not sufficient and also not what we paid for or what was advertised). Screenshots attached showing what was offered and the very dismissive response from the company. Eventually we were told that we only had to wait 10 more minutes for the coordinator from the company to come and explain to us what was going on. When she arrived she first tried to get us to change to another day. At this point it was past 3pm and all of our other days are already planned out. Then she was like ugh okay and took us to meet our new tour guide for the english speaking tour that we originally booked. So ultimately we wasted almost 3 hours, missed one of the stops. However the new tour guide, Leo, was absolutely INCREDIBLE. He was extremely knowledgeable and was able to answer all of our questions about history, plants and animals that we encountered. After a chaotic beginning, the tour ended up being amazing. I still think the company should give us at least a partial refund for wasting 2 hours, not taking accountability and causing us to miss one of the stops. If you are looking for a good english tour i would not recommend booking with this company. We had to be extremely persistent about getting the english speaking tour that we booked because they were definitely trying to pressure us into doing a combined tour that they were ill-equipped to handle.

No show - Unfortunately the guides didn't turn up, and didn't answer their phone when I called. So this was a total flop! I should be getting a refund