Little Big Horn Battlefield: 1-Hour Private Tour
1.0
3 Ratings
Crow Agency
Your guide will join you at the Little Bighorn Battlefield visitor’s hub for a 60-minute expedition across the historical battlefield. They will provide a comprehensive and precise recount of the events leading to the Battle of the Little Bighorn, the intense peak of the battle, and the severe consequences endured by America’s First Peoples.
Duration:
1 hour
Cancellation:
1 day
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Highlights
- Little Bighorn Battlefield National Monument - Visitors will see Custer National Cemetary, Last Stand Hill, Medicine Tail Coulee, the Crow Bluffs and most of the 12 square mile historic battlefield from the highground along the tour road. We will stop at the Reno-Benteen Defense site and get out of the vehicle to discuss Reno’s attack on the Indian village and his subsequent retreat before returning back to follow Custer’s northerly path toward his ultimate demise on Last Stand Hill.
What's Included
- 20-minute Q&A session post-tour
What's Not Included
- Admission to Little Bighorn Battlefield $15.00–$25.00 per person
Additional Information
- Guests may use personal vehicles for private tours.
- Large groups may schedule an Apsaalooke Tours coach for private tours. Coaches are wheel chair accessible.
Location
Little Bighorn Battlefield National Monument
Battlefield Tour Road
Meet your tour guide outside the main entrance of the Little Big Horn Battlefield visitor's center located on Battlefield Tour Road just east of the Interstate 90 and Highway 212 interchange.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
1.0
(3 Ratings)
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1 star
Dcmit1
Apr 14, 2024
Some Of The Worst Customer Service I've Received With A `Couldn't Care Less' Attitude - I booked this tour for Fri 28th June '24 with Apsaalooke Tours via TA/ Viator. I am travelling from the UK and having grown up watching films it's always been a childhood-to-adult aspiration to visit this memorable site and spend time with a Native American listening to the story of this great battle.
One month after booking, I received an email from Viator cancelling the tour stating that private tours were not operating Fri, Sat and Sun due to construction of the new visitor centre this year/ during 2024.
I wrote to US National Park Services who were really helpful and advised this was not the case and that Viator had been misinformed by Apsaalooke Tours. All credit to Stan McGee for his help!
I wrote to the Apsaalooke Tours' Tourism Manager (Luella Brien) multiple times and eventually received a `couldn't care less' email stating "We are running a smaller crew this year due to construction logistics and are not able to offer as many private tours". Not sure what `construction logistics' means but the email was curt, impolite and, being entirely honest, portrayed Apsaalooke Tours in a really bad light. Not a word of apology for the inconvenience nor any suggestion/ advice to resolve.
This has been a disappointing experience and has overshadowed my upcoming trip to Little Big Horn in June. I have written to US National Park Services suggesting they discuss this experience with Apsaalooke Tours, given how it reflects more broadly on the park as a whole.
I had originally re-scheduled/ re-booked my private excursion for late PM on Thurs 27th June, but as I explained to Luella I am travelling over from Cody and current plans/ logistics create a risk of getting there on time. Also, I have read that it is better to have the tour and then explore the park independently, which will not be possible as I have travel on to Sheridan. On reflection, I cancelled the entire excursion over wider concerns around customer service/ quality of the tour, given the poor engagement with the Tourism Manager.
I very rarely write a review of this kind and always try and address issues amicably, but the `couldn’t care less’ attitude demonstrated during my experience of trying to resolve this issue has forced pen to paper on this occasion! I am very disappointed …
Review provided by Tripadvisor
