Your airport pickup is more than just a ride — it’s a seamless and reassuring service experience with our Dual License Plate vehicles!

Step 1:
Once your booking is confirmed, you will promptly receive a detailed step-by-step guide (with text and visuals) to ensure you are fully informed about the pickup process.

Step 2:
Before your departure, all essential details will be sent to you: your driver’s name, contact number, license plate, and an actual photo of the vehicle. We are among the few service providers offering real car photos in advance — a guarantee that the car you see is exactly what you’ll get.

Step 3:
Before your arrival, we closely monitor your flight in real time. Your driver will be at the airport with a name sign according to your actual landing time, whether your flight is early or delayed — no need to worry.

Step 4:
The moment your flight lands, you’ll receive a warm welcome message from us along with a photo of your driver holding a name sign in the arrival hall.
Meeting point: the EXIT of “Checked Baggage Claim Area”
Once you collect your checked luggage and walk out from the EXIT, you’ll recognize your driver right away — no need to wander through the terminal with your luggage, unsure where to go.

Step 5:
From deplaning to clearing customs and retrieving your baggage, our team will be online to guide and assist you in your language. If you need to exchange currency or buy a SIM card, let us know in advance — your driver can assist at the airport before heading to the car.

Step 6:
You’ll then be escorted to the parking area and driven to your hotel in Shenzhen via the most efficient route.

And remember:
We offer 60 minutes of free waiting time at the airport, counting from the airplane’s actual landing time (it usually takes customers 30-40 minutes to disembark from the airplane, go through immigration, collect their checked luggage, and then walk out of the EXIT to meet the driver. By providing 60 minutes of free waiting time, passengers can feel relaxed and un-rushed.)

During your travel in Hong Kong:
Our service doesn’t end when the transfer is over.
Throughout your stay in Hong Kong — and even if you travel to other cities in China — we remain available anytime for any questions or assistance.
We offer the same reliable, professional transfer and private car services across Mainland China, Hong Kong, and Macau.

We are your trusted travel partner — always by your side.

• Private transportation
• Government fees
• In-vehicle air conditioning
• Surcharges on fuel
• Airport and departure taxes
• Parking fees

• Gratuities

Avoid border inconveniences with our dual-license vehicles, offering direct transport from Hong Kong Airport (or Downtown) to your Shenzhen hotel—efficient, legal, and smooth.

Experience a guided journey from booking to your Shenzhen downtown drop-off:
✅ Benefit from a smooth cross-border transfer between Hong Kong and Shenzhen with our dual-license vehicle.
✅ Receive pre-arrival instructions with clear visuals.
✅ Get driver and vehicle details (with actual photos) before your trip.
✅ Enjoy real-time flight tracking — we wait, whether you’re early or delayed.
✅ Upon landing: receive a warm welcome message and a live photo of your driver holding your name sign at the arrival hall.
✅ Enjoy 60 minutes of free waiting time for a stress-free arrival.
✅ Access online support throughout your arrival process — in your preferred language.
✅ The same professional service is available in Hong Kong, Macau, and across Mainland China.

We are your reliable travel partner — always at your service.

For a full refund, cancel at least 24 hours before the scheduled departure time.