excelent at all time - excelent attention. Very happy wuith this, all things made at time. the person who is wuith us pay always attention for all our requirements

Welker is the best tour guide!! - Welker our AMAZING tour guide made the trip for us!!!! Welker is Mayan and gave us so much inside information about the culture. The Mayan villages came alive when Walter was explaining his culture. His passion for his culture is inspiring. Fantastic company!! The food, the drive, and the sights were all fantastic. Pay the extra money and do a private tour with Welker, it is so worth it!!

Amazing, once in a lifetime experience! - We had originally booked a trip to Chichen Itza, but for some reason, we ended up missing that bus.We were offered the Coba Pyramid Sunset tour instead. We were kindly greeted by Señor Jorge Moo and the driver, Martin. Jorge was very knowledgeable about the Mayan culture and even gave us a crash course enroute to the pyramid. Once we arrived at the starting point, we hopped onto some rented bicycles and rode about 2 km to the pyramid. Once we arrived to the pyramid, We were fine to climb to the top if we wanted, I believe everyone from the group decided to not participate, except for Barbara(very BRAVE lady) Very interesting place indeed. We then went back to the restaurant and got ready for the zip lining. It was scary for me, but I was so glad afterwards, that I powered through and did it. After ziplining, we drove for about 10 minutes to the underground cenote. Pretty beautiful place to see. We went back to the restaurant for our delicious buffet dinner. There were some teens and children that put on a cultural dance for us while we ate. It was quite moving to me. After dinner, Martin drove us back to our resort safely and securely. I felt very comfortable with his driving skills. In the end, this trip to Coba was amazing! No regrets at not seeing Chichen-Itza this time. This trip was the absolute highlight of our week in Cancun. I will never, ever forget this amazing experience. Thank you :)

Really fun and interesting; warm/friendly guides - We loved our Coba tour experience! Our guide Roberto was friendly, funny, and helpful and clearly very knowledgeable about the Mayan culture. We loved learning about the culture and ruins and riding bikes to the last ruin to climb. The cenotes were beautiful and a refreshing almost end to our day. The dinner buffet was delicious and the dinner show was an immersive learning experience about the Mayan culture.

Great Tour! - Tour company was on time picking us up at our resort. Tour group was small. Our guide, Felipe, was awesome!! Great Mayan ruins, dinner and show. Would do it again!

Awesome Experience - We selected the Coba Sunset tour hoping to have less tourists around at the time we were climbing Coba. For the most part, that seemed to be true. The ride was not that long from the coast, but took about 3 hours from our hotel. We were the first people picked up... last people dropped off... so we were gone about 10 hours. Once at Coba we rode bikes to the temple, climbed to the top... it is STEEP and slippery! But awesome views! Going down takes longer... hold on to the rope! :) We then rode bikes through the complex and looked at other sites such as ball courts and other temples. It was interesting and not a lot of people around. We then went ziplining. The wind kept us from really zipping... and the people had to help get us to the other side. Then we went to a cenote! It was awesome! Lots of people, but plenty of room to swim. Very rustic/rural, but there are bathrooms and changing rooms and showers and lockers. Then it was off to a wonderful Mayan buffet and dinner show just as the sun was setting! If you go, during the ride back to your hotel, look up! The sky is so full of stars! It was beautiful!

Pyramids, Cenote, Dinner and Show - This was our second time visiting Coba, because we had such a great experience the first time and wanted to share it with our kids. The cons: - You can NOT climb the pyramid as advertised. We were told after we arrived that climbing was closed do to COVID precautions. - You will have to wear a mask on the grounds of Coba. It was 98 F when we went. - Our guide had limited English this time around. - We thought we were going zip lining, but it was not the case. The pros: - I traveled with two teenagers and wasn’t sure if they would like it. Seeing their faces light up when the largest pyramid came into view and when they jumped into the Cenote was priceless! - This is the first time we saw the evening show and it was pretty good. I was always curious about how the ball game was played and we got a good overview in an entertaining format. - The Mayan village was neat. We were greeted by an old couple who shared how to make corn tortillas, natural medicine and demonstrated their bee-hives. - The Cenote was very refreshing after a day of hiking. This is an experience you won’t see anywhere else in the world. I was happy to share with the kids and will always cherish the memory. - My wife got a migraine midway through. The driver was very accommodating and allowed my wife to rest in the van while the rest of the group went ahead. - The included meal was substantial and tasty. (Rice, beans, pasta, chicken, pork, salad, tortillas, bread) - The facilities are clean and well maintained.

Not what we paid for - Did not get what we paid for. Below is what was supposed to be included, what was not included is in capitol letters next to it. Would not recommend. Also attempted to contact operator via email, text and phone for 2 days and never reveived a response. What's Included • Local taxes • Bottled water • Dinner - Buffet dinner NO BUFFET, NO CHOICES EVERYONE GOT THE SAME, CHICKEN • Wine NOT INCLUDED HAD TO PURCHASE ALL DRINKS • Professional guide • Hotel pickup and drop-off • Use of bicycle • Zip-lining (if option selected) NOT OPEN, NO ALTERNATIVE OFFERED • Ceramic workshop (if option selected) NOT OPEN, NO ALTERNATIVE OFFERED • Entry/Admission - Zona Arqueologica de Coba TRIED TO SAY NOT INCLUDED Tour guide JC was good and had a lot of history for us.

They Ghosted us After we Prepaid — BEWARE! - We booked and prepaid for this excursion. ($258 for two of us) I also booked two excursions from other companies during our vacation. Both of those companies contacted me personally, right away with further details about our excursion, things to pack, what to expect, meeting points, hotel pick up details, etc. Upon booking this tour, they never reached out to me. I made multiple attempts to contact the tour company in the days before the scheduled excursion to iron out details, with the contact info they provided via phone call, text message, and trip advisor messaging. We never heard anything back. Our pick up window (11:30a-1:30p) came and went and we never heard anything from the excursion company. I read good reviews, but the fact we paid and then were ignored is unforgivable. Horrible business, and now I have to go through the refund process since we prepaid. Book with them at your own risk.

What a waste of money and time. Truly truly disappointed with this. - The brochure portrays this as a informative, immersive cultural experience, complete with a sunset dinner show....this was not at all what we received. The shuttle to coba was cramped and uncomfortable for such a long ride. The guide tells you some of the history of the area but it is quick and very vague/basic and done on the bus ride up. Because we had a car with English and French speaking guests we had to wait for him to explain in both languages. We are told in the bus that you must take a bike or pay the people to bike you to the ruins. You can not walk. This is a lie. Having done a different coba tour before, we easily walked it. The guide again gives some vague information of the site. We are then split into the cultural tour group and zip line/cenote group. We should have done the zip line. They walk us to a families house where along the way he picks leaves off of random plants and hands them to us to smell. We are now with a Spanish group so most of the talking is done in Spanish and we aren't too sure what is happening. At the house we are greeted with a small performance by some kids who weren't really taking it seriously. In the house, we saw a cooking area with tortillas, and some bees in a box, and got the worlds tiniest ball of clay to "make a souvenir to take home". This is very rushed. From there we walk back to the dinner area. The brochure makes it seem like a beach. No. It is upstairs of a local restaurant where a poorly constructed stage/set is located. We are given vegetables on a plate. Stale, hard buns, followed by the worst chicken meal you will probably ever have. Many people took one bite and then left the rest. Dessert was a tiny plastic cup of either coconut cream, vanilla cream or a few fruit bits. The show was clearly family run and dragged on. There was no real information there. Overall a huge disappointment and a waste of a day, especially when it costs 130 US dollars EACH. I would never recommend this tour to anyone. Do a different coba tour or better yet rent a car and go in your own. Google would give you more information then what these guides did.