Chichén Itzá private tour - Our driver was…. AMAZING! Private tour with Ricardo Corona. Patient and so knowledgeable and fun. Book him on chat app for an exceptional tour to Chicen, cenote w lunch and probably the most knowledgeable guide in all of Mexico whatsapp +52 998 100 0544

Get private transport - I would recommend you pay a little extra and get the skip the line (vip) tickets, or else you will waste too much time in the incredibly long lines. It's hot and confusing at the entrance. Getting vip tix are the way to go. I also recommend a tour guide. Even after watching documentaries and reading about Chichen Itza, it was enlightening to hear facts and history from a local. This specific booking was for private transport to/from Chichen Itza/Cenote. It was nice to have our own schedule and driver who was familiar with the roads, tolls, short cuts and parking.

Excellent adventure - The guide was very professional and helpful. He provided cold towels when we came back, water, when needed, and the whole experience was perfect with the little ones. We were able to travel at our own pace and not have to be on a schedule that would be required with a large group.

An experience we will not soon forget! - Highly recommended, especially due to the expertise that Miguel was able to provide us on the ride. Not only was he courteous, welcoming to our children and very knowledgeable, he was also timely and always available. The ride was comfortable and he was able to accommodate all requests. We went over an hour and were very surprised as we thought our kids would not be able to last the 10 hours of travel. The cenote he recommended was amazing, luxurious and surprisingly well-priced. An incredible experience.

Memorable day with driver Ricardo! - My family enjoyed our tour to Chichen Itza, Ik Kill and Valladolid immensely! We requested a different pickup time than what was offered through the online booking system and the operator quickly confirmed that they were able to accommodate our wishes. Driver Ricardo pick us up at our hotel right on time. The van was clean and comfortable with good a/c. Ricardo shared a lot of interesting facts about the area as we drove to Chichen Itza and gave us some advice on how to best enjoy our time at the site. He gave us his personal cell so we could text when we were ready to leave. We had done quite a bit of research ahead of time about Chichen Itza so we elected not to hire a guide at the site. We spent an amazing four hours walking around looking at everything and taking pictures. It was an incredible experience but we were very hot as the morning went on. When we texted Ricardo to pick us up he was there very quickly and had a cooler full of ice cold drinks for us! We enjoyed those drinks VERY much! Next stop was a visit to Ik Kil cenote for a swim. Ricardo came up to the ticket booth with us to interpret as we don't speak Spanish and he wanted to make sure everything went smoothly. The swim was absolutely beautiful and very refreshing. We bought the cenote tickets that included a lunch buffet. The food was good and the buffet included one local Yukatan beer per person. We got the dark beer option...I can't remember the name but it was very good. After this we went to Valladolid for a quick visit. We got a type of dessert that's like a thin waffle wrapped with filling like a crepe called marquesitas in the central square. They have all sorts of filling options but we opted for the most popular one which was nutella, strawberries and cheese. Delicious! After that Ricardo drove us back to our hotel and we enjoyed more drinks. He told us a bit more about other areas of Mexico. It was apparent how proud he is of his country and culture and we felt very fortunate that he shared this with us. He also gave us some very useful advice about our plans for the upcoming days in Cancun. This tour was the most memorable day of our trip and I would highly recommend it to anyone. It was definitely more than just private transportation!

Convenient and friendly - We booked this private tour to pick us up at our hotel and take us to Chichen Itza for the day and back for four people. I was in touch with the company prior to, to arrange some specifics, including confirming pick up time and itinerary for the day. They were flexible and allowed us to map out the itinerary as we wished, which was perfect, since that's why I had chosen to book with them. On the day of, our driver Jose picked us up promptly at our hotel and drove us to Chichen Itza. He was super friendly and a really lovely driver. We did have one almost incident in the near beginng heading out of Playa Del Carmen as he was on his phone and a motorbike cut him off, which made it a bit slower to react, but overall the drive was mooth with him. He gave us ample time to explore Chichen Itza and made the journey easy. Thanks!

Just a taxi service! - It was a nice day out but the driver never spoke English and was silent majority of the trip. Apparently water and beer is included but we only got six bottles of water between the eight of us only when we arrived on Chitzen Itza! When we questioned the guide he said that’s all the company provided him. Considering this is a 10hour trip in 36c + weather, go prepared with snacks and drinks for the travel. This is just a taxi service.

Long uncomfortable ride - The driver was really good and patient with us, so we loved that and are very thankfully! But I had paid for them to provide us bottled water, alcoholic beverages, and sodas but none was provided. We didn't take anything to drink thinking they were going to provide us with it since I paid for it. So we had to purchase our own drinks. Also, the van was very uncomfortable for a 2.5 hr ride. It was 8 adults but we are very tall and some heavy weight so we barely fit in the van. The ride felt never ending. I gave it a two star because no drinks were provided and the long ride was so uncomfortable. But the driver was amazing!

Didnot pick up for trip - The guy didn’t even come to take us for the tour. We tried reaching him he kept cutting on our call.

Never Showed Up - We had booked our private tour to Chichen Itza a few weeks in advance, and had been in contact with the tour company throughout the week leading up to the tour date. However, on the actual date of the tour, no one showed up. We had an 8am pick-up time, and after numerous calls to the tour operator, I finally got ahold of someone via a WhatsApp message an hour later. They informed me that they could not get ahold of my driver, and asked if I could reschedule the tour for the following day (we were leaving the next day). They basically said I was out of luck and to request a refund via Viator. Suffice to say that this is not a tour company I would recommend.