Excellent option to take a tour of one of the 7 wonders of the world "Chichén Itzá" you will not regret it! - In my experience, my family and I received excellent service both when booking and when picking us up at our hotel. The guides are certified professionals and explain very well what we need to know about each place we visit and they do it in a very pleasant way. ...I highly recommend it, you can't miss out on enjoying this great tour, if you come to Cancun take advantage of it!

Exceptional - I was extremely pleased; our bus host, drive, and bus assistants did an amazing exceptional joy. I was most impressed with host language skill. Additionally I give praise to our K guide; his knowledge of this one of the seven wonders of the world was most impressive. Great time!!

Loved Chichén Itza and cenotes - Awesome places , attention and service, Chichén Itza is a magical place and both cenote Suytun and Ik Kil are surreal.

French people on vacation in Chichen Izta - On vacation in Cancun. Viri and Gabriel were professional, a big thank you to them for this incredible day

Chichen Itzá Review & AXG GERARDO - Everything was so much fun!! The tour to Chichen itza was so beautiful to see!! It is about a 2 1/2 hour drive but totally worth it. Defintely recommend going to explore of the seven wonders of the world if you find yourself there. Be sure to take sun screen& mosquito spray, you’ll need it!! We booked our travel and stay though AXG and our travel agent was named Gerardo, he is amazing!! He responded so quickly to all of our questions and always reached out to make sure everything was going good and is very thorough with everything.

Chichen Itza - a Wow experience! - Seeing the ruins and hearing about the mayan culture was very interesting. The rain interferred with the pleasure of enjoying the full experience.

Not so good experiences in the tour arrangement - the driver and the assistant, Ocar, were great. But the tour guide was not so professional while doing the transition. Too many shopping tours, and very bed itinerary arrangement. We left at 7 am and spent the whole morning on shopping tours. In the end, we were back to our hotel at 9:30 pm. that's really late even not many restaurants for us for dinner.

Not well represented - Pick up was late, and our driver never even asked to see confirmation of our tickets. He ended up taking a young couple on a long,crowded ride, for nothing. There were probably 12 people crowded into an 8 passenger van and the driver made several maneuvers through traffic that I was sure would end us in an accident. The young couple who had inadvertently gotten on the wrong trip was packed off in a taxi and sent away by themselves in a country that they didn't even know the language. We had been told it was a 2 hour bus ride to the location which actually took closer to 4,and a 12 hr tour lasted 16 hours. We left our resort shortly after 7am and didn't get dropped off until after 11pm that night. Not something I would do again.