Up close to fascinating geological formations - Knowledgeable pilot Simon took us up close to some fascinating geology - the Mt Cook face and the Tasman Glacier including a 15min stop on the glacier surface to walk around and take photos. At reception Kirby(?) managed our booking as weather changes are often a factor. Very smooth operation. The view from the helicopter is amazing and a unique, memorable experience.

Amazing - Amazing experience, really well organised. We were very lucky the weather was bright and there was hardly any wind, our pilot gave us a really smooth flight

Helicopter and glacier landing - Beautiful views!! We had an excellent time and the glacier landing was the highlight of our trip. Definitely recommend doing this!

What a Memorable Experience - We had such a special time. Landing on a glacier is something we will never forget. The majestic Mount Cook was awesome. Our pilot was excellent and very informative and caring. It was not as cold as we anticipated but I think that depends on the day. Wear sunglasses and shoes that don't slide on the snow. Would highly recommend doing this.

A changed itinerary - We initially booked the 45-minute Glacier Tour, but was informed 3 hours before the flight that the wind was too strong that day for such a flight. However, the operator offered to change to a 25-minute flight to a closer mountain top, with a partial refund, which we took. All in all, I’m glad to take it. The children were thrilled with the experience. The view from the helicopter was fantastic. The new landing area had enough snow for the kids to play. We had a very good view down the valley and the ice river. The pilots were very experienced and friendly.

This was maybe the... - This was maybe the highlight of our New Zealand adventure!!! When we arrived we weren’t sure if our flight would take off but luckily it did! Such beautiful views… and experience we will never forget!!!!

Exceptional experience - Excellent experience and the Inflight team were very thorough. Pilot Rob took us on a magical tour around Mt Cook, the surrounding mountains and glaciers. We were very fortunate to have perfect weather and the landing on the snow was brilliant.

An amazing way to “peak” your New Zeland trip - Really relaxed experience, there were 6 passenger spots on the helicopter we flew on, on the flight up I had the window seat and had AMAZING views. The flight back I had a middle seat (allowing everyone to have a good view throughout the trip) but I could still see everything. The pilot was relaxed and made us all more relax as none of us had flown in a helicopter before. The sites were stunning and the experience as a whole was worth the money! Would recommend

Buyer Beware - I booked the Helicopter Tour through Victoria and was told to call the day of the tour to confirm. I did so and was told that we were on go. I drove 1 1/2 hours to Mt. Cook Airpot, only to be told at the Airport that my tour had been canceled for insufficient number of customers. I was further told at the Airport that I should have received an email notifying me of the cancellation, but that the agent could see that no email had been sent. There were no further openings until the next day which didn’t work for my schedule. When I asked for a refund, I was told that I had to go back through aviator for the refund. I never received any communication from aviator either acknowledging or apologizing the cancellation or offering a refund. The first communication initiated by aviator was the request for a review. In the meantime I had to track down a telephone number for Customer Support (not easy to do), call and wait for 30 minutes and then beg for a refund. I was told that they would look into the situation and get back to me within 48-72 hours to notify me of their decision whether or not to refund the $780+ charge. The refund was finally approved, but not worth the hassle. Stay away from Viator for this booking as they can’t produce and it is hard to get your money back.

BAD service and be ready to spilt up - Our family of 4 booked the 45min alpine flight with the hotel the day before. We were told to be picked up at 345pm, time provided by the heli staff at infinite. We arrived early and was picked up punctually. When we arrived we were shocked to be told we will be split into 3 in one group and another 1 in another heli. We weren’t told beforehand on this arrangement and the staff just brushed off saying 1) they “understand “ but (just too bad for us)? 2) because we were last to arrive and late. 3) tried to review but the company or TripAdvisor blocked me For (1), they tried to ask the other family to be spilt and I can understand why nobody booking together will want to spilt up. Hence I don’t blame other families nor impose on them. Similarly this is our first flight that we want to take together 2) the time for pickup was dictated by infinite not us, so why were we being blamed? 3) I am unable to load this review so using another mobile. Somehow it seems infinite blocked my review.