Private Roundtrip Transportation: Cancun Airport to Playa del Carmen 24/7 Service

• Have a personal driver take you to your hotel in Playa del Carmen aboard a comfortable van. If you have a group of people coming with you this is the best option to have someone waiting for you just in time for your arrival. This service runs 24/7 and has a waiting time of 15 minutes at Cancun Airport.

Duration: 1 hour
Cancellation: 24 hours
Highlights

Our staff will be waiting for you outside of the airport wearing a green shirt and holding a Happy Shuttle Banner. They will help you with your luggage and take you to the van. Upon arrival you will receive a return ticket confirming your departure information, our driver will be at your hotel in Playa del Carmen waiting for you. In case you have any…

What's Included
  • All taxes, fees, and handling charges included
  • Single transfer for both arrival and departure dates
  • Travel in a comfortable air-conditioned van
What's Not Included
  • Food and drinks
  • Gratuities
  • Additional fees applies to go to Puerto Aventuras. Please call to get pricing
  • Additional fee applies to go to Akumal. Please call to get pricing
Location
Cancun International Airport
Carretera a Aeropuerto Cancún
Reps wears greenlime polo shirth, they are outside airport building at: Terminal 3 - Keep walking straight. Passing Air Margaritaville Bar on the right side of the hallway. Terminal 4 - By Platform C Terminal 2 (International) - In front of Grab n' go coffee shop Terminal 2 (Domestic) - By exit ramp
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.8
(1823 Ratings)
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Travellingrebellos
Feb 13, 2026
Good Service as expected & recommended by others. - Service was exactly as we expected. No surprises. We waited about 15-20 minutes after contacting Happy Shuttle agent at Cancun then were assigned a vehicle & off to Hilton All inclusive Pedro Morelos. Return was also good as informed we were picked up at the hotel at 5 am and driven to the Cancun Airport Terminal 3. No issues, good service. Recommend this service to all who need it. App drives do not work at Cancun Airport, and are difficult to get at the Hilton.
Review provided by Tripadvisor
Jerry_m
Feb 12, 2026
Service was exactly as promised - Every thing about the trip was exactly as promised. The driver was competent and courteous. Driver even stopped at a Omar so we could pick up some supplies for the morning
Review provided by Viator
344danettep
Feb 10, 2026
Highly recommend Happy Shuttle Cancun - Happy Shuttle was easy to find right outside the airport and were super friendly. Their instructions in their confirmation email were helpful in avoiding the chaos inside the airport. My sister was landing in a different terminal and they were super helpful in helping us locate her and talked to airport security to let her pass through to meet up with us. We then had a comfortable clean van that took us to our hotel. On our way back to the airport, the shuttle was right on time at our hotel. The price is reasonable for how long the drive is. I will definitely book with them again and highly recommend to anyone traveling to Cancun.
Review provided by Tripadvisor
Alpine111
Feb 10, 2026
Perfecto! - Fantastic service from Happy Shuttle. On time in both directions, easy communication. We will definitely book with them every time from now on. On the way to Playa Del Carmen, our driver stopped so we could pick up some sunscreen and beer; I love their very friendly service.
Review provided by Tripadvisor
H9577cwmarkn
Feb 9, 2026
Service Excellence - Thank you to the team at Happy Shuttle Cancun for providing my wife and I will excellent service. When looking for q shuttle service from Cancun Airport to Playa del Carmen, I chose this company based on the number of positive comments and reviews. I was impressed with the pre-arrival communication, communication during our stay and leading up to our transfer back to Cancun. I would have not hesitation in recommending this company.
Review provided by Tripadvisor
Davidwg8704ja
Feb 7, 2026
Super easy. highly recommend. - Super easy. highly recommend. Can't think of one thing I'd change. Incredibly nice drivers Clean cars. Cold beers! Would use again.
Review provided by Tripadvisor
Q5939fkamyb
Feb 7, 2026
Stress free - We were very happy with the ease of booking, finding our driver, communication, and service. Made getting to our hotel and returning to the airport easy and stress free!
Review provided by Tripadvisor
Kamb146
Feb 5, 2026
Highly recommend!! - My wife and I used Happy Shuttle Cancun for private transfer to and from our hotel. Great experience from start to finish. Excellent communication, transfers were on time, very pleasant drivers as well as kiosk hosts at the airport. We definitely will use Happy Shuttle again! We highly recommend!
Review provided by Tripadvisor
Carrif72
Feb 3, 2026
Absolutely amazing !!! Highly recommend - Our driver Sebastian was amazing. He was personable and courteous. I would highly recommend this company for shuttle service to and from the airport.
Review provided by Tripadvisor
Ashely
Feb 3, 2026
Great communication & safe transportation - Happy Shuttle Cancun was communicative and exactly where they said they’d be at the Cancun airport! We had safe and comfortable transportation to Playa del Carmen with a friendly driver. They arranged my pickup before we left the airport, leaving me with peace of mind for the return trip back. In my opinion they are also priced very fairly for private transportation.
Review provided by Tripadvisor
From $194 (Per Vehicle)
up to 7 guests
1 - Traveler
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).