Visit choco amis - Beautiful visit to make with friends or family, Swiss or foreign there is a device for many language. We experienced in Spanish it was very interesting.

Unforgettable! - The visit is really worth not only for the chocolates but also a primordial presentation about the history of chocolate.!

A new experience - That was amazing, excited. I and my daughter were very happy. Thank you very much. You can taste the chocolates.

gourmet and informative tour - You're entering Chocolate Paradise. The tour looks a bit like a Disneyland Paris run (which is not a negative review): you go chronologically from room to room with pleasant animations. We learn a little more about the discovery and development of chocolate... it necessarily wakes up the taste buds! Then you enter the manufacturing process with all the stakeholders: very interesting. Finally, the tasting: IRRESISTIBLE! Dark chocolate, milk, with a touch of honey: it is the demon, we can not stop. In short: excellent family time, small playground for children and even dogs are taken into account (small niche with watering hole) BRAVO!

Geneva - First of all, the organization of the Welcoming, the organization in small groups and the accompaniment of a young and well-trained guide on the history of the establishment since its inception, the visit to the museum, well harmonized with lights, images, documentaries, equipment, places of production of cocoa beans, development in Europe at the courts of the royal houses and in the Vatican, which authorizes the use of the drink (chocolate in the cup) as a new delicacy, I also appreciated the journey of the new automated production department in the production and packaging the staff, with skeptical clothing in charge of quality control, perfect, the subsequent taste of the different essences and types, then at the end with the entrance to the shop and sale, elegant, orderly, with cafeteria area and personal services, everything perfect, we should learn to manage our excellences, enhance them and propose them with the stories of our traditions, therefore, let's learn from the things well done by others and apply them successfully. The food and wine sector is our true excellence let's make it usable also by tourism that appreciates and seeks them.

A delicious gastronomic tour - The visit of the Maison Cailler is in the form of an interactive and fun itinerary. Equipped with audio guides, we go from room to room with elements of history about chocolate. Once the historical tour is complete, we proceed to the technical part where we can witness all the steps of creating a mini-Cailler branch. With tasting at the end! 😉 And finally, a new chocolate tasting. A few years ago, we had come with the children and I had particularly enjoyed the tasting space (especially since at that time we had not been limited and there was a large choice of chocolates 😉 ) - a bit like being in Charlie and the chocolate factory! Covid19 forces, the Cailler house had to review some amenities. The smell and touch space has been blocked and the tasting space is no longer self-Service. He is a charming gentleman who serves you chocolates as much as you like but we only have the choice between 8 varieties. There were very few people, there were 6 of us in all, knowing that we made the historic visit in private just in German for my husband. Although this time it was more pleasant and not in the form of a “herd of cattle”, and you could see and hear everything properly, we were a little bored – the visit was very quickly made. I won a free admission and the second one for 15.- Sfr. seemed very expensive – even considering that finally the admission was 7.50 Sfr per person, it is still expensive to eat some chocolates. The shop is a bit expensive, we expected factory prices when the prices are the same as in store.

Good but no more - A banal and summary visit, we regret not to be more involved in the manufacture of chocolate. Visit and prices in the shop a little expensive.

Not what I expected - If you arrive by car, there is a large free parking. The tour starts at specific hours, your tickets will show when you can go in. There is an audioguide and very friendly staff. The boutique is large, you can buy plenty of chocolate at a good price. Moreover the little café has nice products, although I found the tea and coffee to be very expensive. The tour is ok. You learn about the origins of the chocolate, and about how Nestlé and Cailler merged. A large room will display the main products used to make chocolate with recorded voices of the different workers from the producer to the farmer. They all explain how great Nestlé is, which I find a bit disturbing. I think that the museum should be free, because it is more an advertisement for Nestlé than a real tour on how chocolate is made. I found it a bit disappointing. You can only have a glimpse of the factory, but you will not see how all the chocolates are made, appart from the tiny "branche cailler" It's probably fun for small children, or in a day at Gruyère, but I would not go only for the short visit of Cailler.

short Nestle promotional event - We were as a family visiting. Unfortunately, this did not meet our expectations. Very loud sound and bright lighting effects are used in the interactive narrative of the history of chocolate. It's not for smaller children. Afterwards, the process of making chocolate is told very generally and you get to hear 50 times how great Nestle is and helps the small cocoa farmers. That Nestle is not a charity, I guess I don't have to write. The best thing I found was that you are proud to print your own Nestle certificate on the packs; congratulations on that. You don't get to see the production. Instead, a miniature industry manufacturing plant. I would have liked to know what the breakthrough in Cailler chocolate production was. I would also have liked a differentiated and critical view of the global production process. The whole thing takes about 30 minutes (without chocolate studio where you can create your own chocolate (costs extra)). At the end you will be presented with some chocolates and then you can shop the rest in the shop.

Very unsatisfying - I didn’t visit because I ordered from your customer support workshop not only watching, but he suggested this activity. So that I requested refund abd I still waiting to get my money back.