Our tour guide was so... - Our tour guide was so knowledgeable and really made the experience wonderful. We really enjoyed making some stops before we went star gazing.

A tour that offers more than you expect! - Everything about this tour was done in a professional manner---communications, tour bus, picnic meal selections, parkas, telescope equipment. But the experience was made even better by Nate, the tour guide. He is so knowledgeable about the Hawaiian culture and history and the sites we visited. His passion was contagious!

Best tour we've ever taken!! - Henry was the best!!!! And very knowledgeable. Loved the history lessons of Hawaii and the plant life. A little disappointed about kaumauna cave, but the nature walk was good sub. Thank you doesn't really say it all.

Amazing!!!! Totally worth every penny. - This was an amazing experience. Rich, our tour guide, was so knowledgeable and fun he really brought everything to life. We have 19 year old twins who loved it, and Rich was able to engage with the adults and younger kids too.

Amazing tour - This tour is amazing ! The guide was very professional, and the hotel's pick up service was convenient. Not only have a stellar explorer, but also visited Rainbow Falls and other attractions. They provided a simple dinner and hot cocoa.

Knowledge is Power - Great excursion while in Hawaii! Diego, our guide, was terrific! He was extremely knowledgeable and entertaining in discussing background info on the island and the stars in the sky. The weather was not always cooperating throughout this trip but that should always be taken into consideration.

Good experience - Pretty good and well organized route and tour. The night sky is less impressive than what I saw on social media, but still pretty good. Our dinner order got mixed up - I spent some time collecting our group’s order and communicating with admin, but we ended up with all ham sandwiches.

Don't book with this company but ask for a referral to Rich. - Our guide Rich recovered the tour. Less than 24 hours before the tour the company called to cancel, because only my daughter and I had booked. I had to book a third booking myself to even get the tour. When we arrived we realized the tour doesn't actually go to the observatory. It stops at a rest stop along the "Saddle" road and you observe thru a telescope. Our guide was extremely well educated and knew the situation the company put us in with misleading ads and forcing us to overpay at the last minute. He went out of his way to help us appreciate Hilo anyway. I can't recommend this company, but if you can find Rich he's is one of the best guides I've ever used.

Beware and book this only if you want to do charity! - The worst experience I would say. They don’t tell you properly that they don’t go to the summit. They say “they avoid taking you to the native land.” In fact, they don’t even take you to the visitor center. They take you off of highway and set up a telescope and show you 5-6 stars and talk for 1 hour or so. We were just 6k feet high. They give you a morsel of rice and exactly 4 zucchini pieces for dinner, which could cost you $2. They say that they provide hot chocolate and coffee, but we didn’t get anything. It was such a waste of time and money. There were 3 buses from the same company at the same time…everyone of them were pissed or surprised that the way they scammed us. I’m not sure who rated 5 stars to this tour? May be their own people? I want to rate them zero so that others can save their money.

Disappointment - We expected to go to the Observatory. Unfortunately, we were not notified that we are not going. The guide was mostly spoke about his own family and we did not learn much about anything. The BO from the guide was so bad that we were considering to turn around and get back to the hotel on our own. It was hard even to be in the same car with him. It was just a transportation service to the mountain where he set the telescope. It was cool to see a Jupiter ans Saturn. But for that you can get $500 telescope and see it at home. At least this is our impression.