Great Trip! - We had an amazing trip with Iwa! Great stories, excellent service, nice kayaks. The only hawaiian owned kayak tour company. Thank you!

Amazing experience! - We had a wonderful trip!!!! We loved the interesting history of the area and attention to details regarding safety and enjoyment. We will be back again :)

Appears to no longer be in operation - Do Not Book! - Unfortunately, it appears this business is no longer in operation. I showed up at the designated check-in time and the office door was locked & no one was around. It appeared that someone was in fact inside but was avoiding his customers. Another group also showed up that had booked back in December. They had also been stood up the night before for a Manta Ray excursion. Rumor has it Aloha Kayak has had their state permit pulled too, so they can no longer land the kayaks as advertised. Do NOT book with this company or you will be stood up & need a refund. Hopefully, the owner can recover from whatever issues have affected his business.

WARNING DO NOT BOOK WITH ALOHA KAYAK - We booked this tour and payed in full through their payment system on line. We received the confirmation emails with check in details. When we arrived at the check in location there was no one at the office. The place looked derelict with abandoned trucks and kayak equipment and garbage everywhere. We waited for 45 mins. No one showed up. We checked down at the bay, no one from Aloha Kayak there. We called and texted and emailed with no response. Now we have to try and get our money back through Visa and we wasted a 1/2 day of our vacation. DO NOT BOOK WITH THIS COMPANY!!!!

This company is a criminal rip-off - This company is in deep trouble and they will cause trouble to you. The state Division of Land and Nat. Resources/ Boating Dept. permit licensing will shut this criminal company down soon. Do not book with Aloha Kayak Co. we are very sorry that we did. Read all the one star reviews here. Mine would be a minus one star review if possible. Four of us booked a day kayak tour for Feb.6, 2024 which they canceled and then they have not given me the refund due, $599, after many inquiries. I have put in detailed complaints to the Hawaii state DLNR/ boating division, the Better Business Bureau, and am working on a police report now. This company steals your money. It’s that simple and blatant. BE WARNED! GO ELSEWHERE.

SCAM! Don't book with aloha kayak. They won't show up. - We payed in advance for a night snorkel trip to see the manta ray. After we arrived we couldn't find the business so we called. The guy said "sorry but I can't go out tonight" I asked for a refund but never recieved one. Luckily we met the lovely people at "My Kona Adventures" when we were leaving and they let us join and gave us a discount for our troubles. DO NOT BOOK WITH ALOHA KYAKE. Look up the Google reviews, this happens to almost everyone who books with them. I 100% recommend booking with My Kona Adventures instead, we had a great time with them.

Don’t use this place! - Don’t use this company! We were stood up! Waited over 1.5 hrs for our tour and never saw anyone. Called multiple times, sent text messages, sent emails….nothing. No one to even get a refund from. Had to send the dispute through the CC company. TERRIBLE! What a waste of morning.

STOOD UP! - We booked and did an online payment for a kayak snorkel to Captain Cook monument reef. We were told to show up between 12:30 & 1:30. We arrived at 12:20 and no one was anywhere to be found. We waited until 1:45 and no one showed up. While waiting we read Goggle reviews — what a mistake. WE WERE STOOD UP! We should have known by the junk filled disaster of their location. Later we also found out this is a common occurrence. January 2, 2024.

Don't waste your time - Stood up, no one showed up. The company texted us 15 mins prior to the tour that they couldn't do the tour. Many others have had the same issue. Don't waste your time and book with someone else. By the time they cancelled on us it was too late to book with another company.`

Scammed. Impossible to contact after they collect money - This company is not honest and is out to rip consumers off. Read other reviews. Several have had the same experience. I had to cancel my trip. Per this companies policy you have to cancel within 48 hours. My trip was scheduled Dec 12. I emailed them to cancel Dec 2nd. No response. I called Dec 4th and was unable to leave a message as “voicemail was full” as other people have experienced. I called again Dec 6th and voicemail was changed. It did not specify what company name or anything. Said to leave a message which I did. No response. The day before my trip they sent an email with meet up instructions and a number to call or text with questions. I text…no response. The day after the trip the sent an email thanking me for hoping them. I never went on the tour!!! I have reported this company to BBB, Hawaii Office of Consumer Protection and my credit card company. They are not a honest company that does not stand behind their word. Steer clear of this company.