Mar 4, 2026
Pleasent and comfortable trip - I had the pleasure of traveling with Libin for 7 days, and the experience was consistently excellent. He was punctual, courteous, and maintained a professional yet friendly demeanor throughout the journey. His supportive attitude and respectful behavior made every ride comfortable and stress-free. The vehicle was always clean, and his driving was safe and reliable. Overall, his service added great value to my trip, and I would highly recommend him to anyone looking for a pleasant and dependable travel experience.
We will surely miss his tag line "Me arrange karekga" 🙂🙂
Review provided by Tripadvisor
Feb 21, 2026
Truly Memorable Travel Experience And driver was most memorable - We had a wonderful experience with Neo Travel Mart during our Kerala trip. The service was professional, punctual, and very well managed.
Your driver was extremely polite and supportive — he treated us like family, stopped wherever we needed, and always ensured our comfort. The driving was safe and smooth throughout the journey.
Review provided by Tripadvisor
Feb 17, 2026
Flawless experience with neo - It was really worth it.our driver Kunju Md ji was really very helpful,very polite and his every recommendation about food and tourist spots were really good and value for money.our trip of Kerala for 5 days with him was worth it.and he is a very skillful driver.it was really a great experience with neo.
Review provided by Tripadvisor
Feb 17, 2026
Fantastic Taxi Service - Excellent service. Vehicle was new. Driver was well mannered and punctual.
Review provided by Tripadvisor
Feb 16, 2026
Best cab service in kochi kerala - Best cab service in kochi we travelled for 10 days in kerala we visited munnar, mattupetty dam flower garden tea museum eco point and thekkedy periye wield life sanctuary madurai meenakshi temple Rameshwaram kanyakumari kovalam hawa beach alleppey backwateres kochi lulu mall mattanherry syenogue dutch palace our driver Ramesh was really kind and good person h actually helped us very well and the cab were clean
Review provided by Tripadvisor
Feb 16, 2026
Kochi taxi service - Kochi taxi service provider Kerala and tamilnadu tour munnar Thekkady madurai rameshwaram kanyakumari kovalam Alleppey varkhala to kochi very good experience chauffeur Rameshwaram R nair is very good person all place visit I recommend neo
Review provided by Tripadvisor
Jan 5, 2026
Best cab service - Very dedicated and Friendly cab service… Starting from booking then pickup and upto drop everything is hazzle free… We got Driver Anil kumar who is very knowledgeable and he tried every possibly way our Kerala trip enjoyable… He suggested and helped some activities too… Very polite and good… I think no one will disappoint with this travel agency…
Review provided by Tripadvisor
Jan 2, 2026
7 days Kerala Trip with family - We booked NeoMart Taxi for our 7 days Kerala trip with family by checking google reviews . It came out to be a very wise and good decision . Our experience in short is as below
1. We got the driver detail one week in advance for confirmation of our plan.
2. Driver : Our driver Mr Abhilash R Pillai was well educated and very polite . He was very helpful in guiding our tour covering Kochi , Munnar, Tekedy, Allepy , Kovalam , Trivandrum and Kanyakumari . He ensured that no important place is missed including shopping , massage and cultural event in Tekeddy . He was very punctual and jolly .
3. Quality of service was excellent and hassle free . Vehicle condition was excellent as promised . The driver picked up and dropped at the airport as per plan .
We would strongly recommend NeoMart service for excellent and hassle free Kerala trip with family .
Review provided by Tripadvisor
Dec 19, 2025
Wonderful - Wonderful trip New Car with an awesome Driver Guide Mr Aslam, he was too good. Please hire them Gir all your needs. Five stars to them
Review provided by Tripadvisor
Mar 13, 2026
Our experience with the driver provided by the company in Kochi was very disappointing. - Our experience with the driver provided by the company in Kochi was very disappointing.
The driver was quite elderly and extremely slow in navigation. He did not know how to properly use Google Maps — he only listened to the voice instructions without checking the map. Because of this, he missed roads many times during our trip. Over the 8-day journey, he unnecessarily added around 120–150 km just from wrong turns.
Initially, he agreed that the extra kilometers caused by missed roads would be deducted. However, on the last day when we were about to make payment, he suddenly changed his statement and claimed he never missed any roads.
Another issue was that he frequently ran out of internet data and had to use our mobile hotspot. At times we even had to navigate for him ourselves.
There was also a language barrier. He did not understand Tamil, yet he was assigned to drive us in Tamil Nadu as well. This made communication very difficult throughout the trip.
When it came to food stops, he never recommended any decent restaurants. Whenever we asked for lunch stops, he would simply stop at random roadside shops which were dusty and unhygienic. Eventually we had to search for restaurants ourselves.
One night we asked him to help us go to a nearby pharmacy, but he refused and told us to take an auto instead. Since it was late, we had to walk to the pharmacy ourselves.
For an 8-day / 7-night trip we paid ₹40,095, and honestly the service did not reflect the price we paid. For that amount, we expected a driver who could navigate properly, communicate better, and provide basic travel assistance.
Overall, the driver (Muhammad) may be suitable for short local trips within Kochi, but we would not recommend him for long trips or travel outside Kochi. The company should reconsider assigning drivers who are better prepared for longer journeys.
Review provided by Tripadvisor