You have to know that it's... - You have to know that it is a young company that takes place event outside Basel. The actual experience makes up for everything. We were warmly welcomed, we were shown with a lot of passion and great commitment the production of the exceptionally good chocolate and we were allowed to make our own chocolate ourselves. It was very entertaining and entertaining. We have received a lot of information about cultivation, harvesting, transport and processing. It is worth it!!! This chocolate is very special!!!

The journey is worth it - A great experience, a super nice and competent guide, a professional chocolatiere and above all totally delicious chocolate... made with love. The journey takes a little while, but it is definitely worth it. Much learned and delicious homemade chocolate taken with him.

Unique chocolatier experience - Fun, educational and hands on experience during which you will make your own chocolates to take home. The guide meets you at SBB and takes you to their shop outside the city center by train. They also escorted us back to the original location. It was great time and highly recommend.

A great experience - Highly recommended this activity. They were very informative on the process of making chocolate and the experience was very fun

100% Worth it! - Jade and Valter made this experience amazing! They are both very knowledgeable about the process and explain everything well. It was such a cool experience and I would absolutely do it again! It is in a small room so it felt more intimate, which I did like!

Amazing chocolate-making experience in Basel - This was such a unique and fun experience and would definitely recommend it! We were picked up right by Basel SBB and driven to the bakery. At the bakery, Valter and Jade were excellent and taught us so much. We got to learn about the chocolate-making process and then got to make our own truffles and chocolate bars. We finished off the workshop by being dropped off at their store and had the option to buy some delicious truffles and cheese.

Schockoladen workshop with history - Great experience for all shockold lovers! Much learned and a greater awareness of the origins and differences of Schockolade!!

Very Disappointed - We have used Viator many times over the past years in many foreign countries as well as our own. I cannot describe how disappointed I am this time with Viator. We were scheduled for the "Bean to Bar Chocolate Making Workshop" in Basel Switzerland. We had a printed ticket and email confirmation that he time was 1500 and the location was Tinguely-Brunnen, Klostergasse 7 in Basel. We had researched that location so we knew where it was and how long a taxi ride would be. At 1400, I received a text stating that the time was 1430 and we were to meet at Basel SBB at Migros Flower Shop. Having arrived in Basel that morning, we had no idea where or what Basel SBB was. We finally found out that it was the train station, which was very large. The taxi driver pointed us in the direction of Migos Flower Shop. Once we found it at 1450, no one from Viator was there. We asked the lady at the Flower shop if she might know where to go. I was rudely told to go upstairs and look for a chocolate shop. We did find a chocolate shop BUT, it was NOT the one we needed. No one from Viator texted me back when I let them know we were on our way and that we had arrived. Extremely poor service!! Hopefully our other tours with Viator on this trip have better results.

No notice cancellation - disappointing - I was looking forward to the experience but Tours of Switzerland sent a cancellation notice 55 minutes before the tour was due to start. Unfortunately, with this short notice, I was not able to book into anything else for the day. Very disappointed in the lack of notice since I would be required to provide them with at least 24 hours notice for the same. Two other women were waiting with me at the tour meetup (I didn’t see the email until the tour was due to start and no guide was there) and were originally scheduled for the prior day, which was also cancelled at a moments notice.