Great ride with Nuno on Segway - An incredible experience with an exceptional guide. A big thank you to Nuno who is very smiling and professional! Thanks again, JP and cece

Barcelona Segway - Can not fault this place, excellent time had by all.the your guide had lots to tell us and made us feel at ease

PERFECT SEGWAY TRIP - THANKS TO OUR GUIDE ALP! - We were on the last day of a two week trip. We wanted something fun and pleasant, without a lot of talking. Robot City and our guide Alp delivered perfectly. we have a younger family - they were patient to teach my youngest (age 11) and make sure we had experience before we went out. I wanted a relaxing, fun ride - and they delivered as requested. when we stopped for a couple of breaks, our guide Alp had some great knowledge about the detail of archeticture - and then we got back on our segways and went fast. Thanks to the Robot city team- our best euro for euro experience in Spain.

Super way to see Barcelona - Even though we only had a one hour tour, we felt we got to see much of Barcelona. Me, my husbond, my 10 year old son and my 75 year old father had a super tour. I will do this again and then maybe a longer tour :-)

10/10! Brilliant experience - This was my second time to do the Segway tour in Barcelona. Both times I had Zarina as my tour guide - she was really friendly, passionate about Barcelona and she didn't rush us at all. Highly recommend!

Great experience - My boyfriend and I did the one hour tour and we absolutely loved it. The segways were easy to use and our guide was so nice and friendly. We saw so many sites while travelling around Barcelona, would definitely do this again.

The highlight of our trip - My boyfriend and I spent an hour with Julia on the Segway’s going around Barcelona. We have both agreed it was the highlight of our trip, we saw so many sights we had no existed. Julia explained the history to us of each sight we saw. The Segway’s were so much fun and so easy to use, Julia showed us how to use them before we set off and helped me when I got stuck going up a ramp which was quite funny. I would highly recommend this for anyone who’s going to Barcelona and ask for Julia!

The perfect Guide with a high knowledge about Barcelona - A great surprise awaited us on the first Segway Tour. Clenn our guide was perfectly organized and he helped us to lose the fear after a short while. The tour was terrific and his expertise on the sights of Barcelona excellent. We have been to Barcelona many times Thanks to Clenn we were able to experience new, unknown sights. We can only recommend him very well and will surely book a bigger tour with him again the next time. Overall PERFECT!

Limited interest in showing the Attractions more interested in there Equipment - We met Julia on the port , very affable and friendly and agreed to go on a trip, there were 3 adults and 3 kids ranging from 70 to 9. We received limited instruction on a road outside there base. When a van proceeded down the road and we were required to move my 70 year old mother in law mounted the curb and fell over into a drain fulll of water, The operators were quick to pick up the segway and leave my mother in law in a pool of water, she could not continue on the trip she was never offered a seat or a glass of water or asked was she ok. The Trip went ahead with one adult and the 3 kids, the kids found it boring and slow and limited on information. On meeting Julia the following day my mother in law proceeded to show her significant bruises on her arm and legs to Julia, her response was that she "Julia" also has bruises and that's life and laughed it off. Very direspectful and uncaring. I would steer clear

Unhappy with care after an accident on Segway, left traumatised and helpless, diagnosed with sacral fracture - We booked the 1 hour tour initially on 13th April, we were a family of 3, me, husband and my son who is 19yrs. The brief to ride the Segway was hardly 5 mins, our guide was Ali. The first one hour was mainly again the Barcelona beach, which was very good and hence we decided to extend to another hour, we saw the Sagrada from outside and were heading to the next stop, a cyclist tried to over take me on the cycle pathway and I lost balance and fell off the Segway on the curb and hurt my bottom, on lookers came to help and one of them advised not to get back on the Segway. The guide had no advise or opinion. Unfortunately, I fainted on the Segway after 5 mins or so and fell again, the onlookers called emergency service not the guide, we took the advise from the emergency. Even after the second fall, the guide advised me that I should stand on the Segway and that he will pull me, I felt that he was very much against calling for help either to his office or for the ambulance. We decided as a family not to proceed with the tour, The guide was only focussing on getting the Segways back to the office, they wanted us to pay for the second hour as cash, so we had to get to their office. My husband and myself took a taxi to get to the office, the guide said he would drag the two Segways and he will drive his son, my son followed him on his Segway. We were later told my by son that the guide let him pull the second Segway as he could not manage to pull all the three. I have come back to the UK and I have been diagnosed with a sacral fracture and have been advised 4-6 weeks of rest, this has deeply impacted by mental and physical health, I do not want this to happen to anyone and hence writing this review. My main concerns: 1. The safety measures or protocols that followed after the fall are appaulling. 2. I felt the guide should have been more responsible and called for help from the office to get the Segways back to them and advised us to either get to the hospital or let us stop the tour halfway. 3. The guide let my son pull the second Segway, if my son would have had an accident or hurt someone, who would have taken the responsibility? 4. I later read the itinerary of your Two hour tour, Sagrada is not on it, so did the guide Ali take us on his own route and hence he was reluctant to call the office for help. 5. I would really like to make this a formal complaint and would appreciate some feedback from the company.